“What’s causing the left earbud to constantly pause the music? Any sudden moves or just when I’m standing still, it cuts out. The right plays fine. I always have to unpause every 20 seconds or so because it cuts out so much.”
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Hi, have you tried a simple factory reset as of yet? Please reach out to [email protected] or chat with a representative via our live chat on our website so that we can walk you through the steps. If needed, we can replace that item under warranty to get something more suitable for you. We look forward to speaking with you! Davian #TeamJLAB
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