Questions & Answers

Q: QuestionDo these earbuds have active noise canceling?

• A:Answer Yes, these earbuds feature hybrid active noise canceling for clear calls.

Q: QuestionAre these earbuds true wireless?

• A:Answer Yes, these Jbuds Pods are true wireless earbuds.

Q: QuestionAre these earbuds considered true wireless?

• A:Answer Yes, these earbuds are true wireless.

Q: QuestionAre these earbuds sweat and splashproof?

• A:Answer Yes, these earbuds are IP55 sweat and splashproof.

Q: QuestionDo these earbuds support wireless charging?

• A:Answer Yes, these earbuds support wireless charging and USB-C.

Q: QuestionDo these earbuds have active noise cancelling?

• A:Answer Yes, these earbuds feature hybrid active noise cancelling.

Q: QuestionCan I customize the sound on these earbuds?

• A:Answer Yes, you can customize your sound and experience via the Jlab App.

Q: QuestionWhat kind of connection do these earbuds use?

• A:Answer These earbuds use a wireless bluetooth connection.

Q: QuestionWhat kind of charging interface does the product have?

• A:Answer The product has a USB-C charging interface.

Q: QuestionIs the sound isolating feature available in the earbuds?

• A:Answer Yes, the sound isolating feature is available in the earbuds.

Q: QuestionAre these earbuds water resistant?

• A:Answer Yes, these earbuds are IP55 sweat and splashproof, making them water resistant.

Q: QuestionHow long does the battery last on these earbuds?

• A:Answer These true wireless earbuds have a marathon playback of 56+ hours.

Q: QuestionDoes this earbud have spatial audio?

• A:Answer Yes, this earbud has built-in Lab spatial audio.

Q: QuestionDoes the case charge wirelessly?

Asked 1 month ago by Amber.

Q: QuestionCon these connect to tv blue tooth

Asked 3 months ago by Anonymous.

Q: QuestionCan these be used with all iPhones?

Asked 3 months ago by mauve.

• A:Answer Yes

  Answered 3 months ago by whisper1502

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Q: QuestionDO THESE TRANSLATE lanuages and if so how many

Asked 6 months ago by E.

• A:Answer Our products do not translate languages.

  Answered 5 months ago by JLab Audio Team

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Q: QuestionI recently bought the Mauve pair and I noticed that a USB c wire to charge the ear buds wasn't included. Is this because of the color or did they forget to add to the box.

Asked 7 months ago by Kandice.

• A:Answer they were supposed to come in a small box they probbably just forgot to put it

  Answered 7 months ago by MartinF

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