I have these paired with my Firestick 4K and they work great. When I pair them with my older Firestick, the audio is choppy. Any ideas? null

Question

Sharijay · Accepted Answer

When my batteries are low on my Roku remote  the sound is choppy. This may be your problem.

JLab Audio Team · Answer

Hey jfpsable,
Probably an older bt v. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com So that we may help troubleshoot the issue. 
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.

Bpbby · Answer

Get a better name brand version. My pair started losing connectivity to a regular phone device. It’s probably not apex’s to handle fire tv that well

“I have these paired with my Firestick 4K and they work great. When I pair them with my older Firestick, the audio is choppy. Any ideas?”

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