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Make sure it is fully charged. Turn off headphones. Then press and hold power button for 10 seconds. When power button flashes blue/red, it is ready to pair. Make sure the bluetooth device you are connecting to shows visible.
Sorry, there was a problem. Please try again later.Hey Willy, Turn the headphones off, and then hold the power button down for approx. 8 seconds. The led light will flash blue and red. Simply go to your Bluetooth device menu and select the jlab neon bt listing. Please feel free to reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t if you'd like for us to walk you through the process. Thanks, JLab Audio #FINDYOURGO
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