Questions & Answers
- Model:
- HBNEONRBLK4
- |
- SKU:
- 6211311
Highly rated by customers for: Sound Quality, Battery Life, Comfort
Page Showing 61-62 of 62 questions
Q: QuestionMy JLab neon headphones won’t respond. They were fully charged when they stopped responding. They are still on but won’t turn off, pair, or make any noise. I’ve only had them for a week. Is there any way to fix this?
Asked by Lukas.
- A:Answer Hey lukas, We are very sorry to hear of the charging issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get the headphones replaced for you under warranty. We want to help you #FINDYOURGO JLab Audio
Answered by JLab Audio Team
Q: Questionwhat do i do if my headphones keep cutting out?
Asked by creeperman19265.
- A:Answer Trade of you bought the warranty
Answered by Jamroc
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