“Why does my headset keep disconecting when its fully charged, ev even when im holding the phone and wearing the headset . its very upsetting”
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Hey Gmamasboy, Sorry to hear of the troubles. Sounds like a bad unit. We do cover the Neon Headphones for two years under warranty, and would love to get them replaced for you. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO
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