“I bought a new Keurig about 4 months ago..I cleaned it recently and now it does not fill the cup (same cup I have always used) it takes an extremely long time to start the brewing process and it doesn't fill the cup?”

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• We're sorry to learn about your experience with your brewer and would like to offer our assistance. Please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, EST. We look forward to your call.

  Answered by Keurig Care 7 years ago

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• Most likely it needs descaling It is a simple process

  Answered by lightwriter 7 years ago

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