A:AnswerIn this case, we recommend reaching out to our Consumer Care team for assistance. Our representatives are available seven days a week from 7A to 10P EST at 866-901-2739.
A:AnswerSimilar to other household appliances, Keurig coffee makers require basic maintenance in order to keep them clean and functioning properly. For best results, we recommend descaling every 3-6 months using our descaling solution to keep the coffee maker free from scale or lime build up. Vinegar may also be used.
A:AnswerDescaling is because of the water, it has little to do with what you are brewing although minute amounts of chocolate could accumulate in the drip area and running a descaling cycle would help clean that too. How frequently would depend on the water you are using. I have very hard water and like to descale every month or two just to keep everything clean and running well.
A:AnswerIf you ever need assistance with your Keurig coffee maker, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
A:AnswerYes, it shuts off after a few seconds (or a minute). There is no heater to keep your cup of coffee warm, You'll have to nuke it if it gets too cold.
A:AnswerThe cord is shoved up inside the unit. You need to wiggle it around and really pull to get it out the first time, but it is a sufficient amount of cord.
