A:AnswerHello Deanna! Yes, we do recommend the racks be removed during the self-cleaning process. Thank you for your inquiry on our KitchenAid appliances.
A:AnswerHello Baci! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerYou'll have to check the installation measurements to tell for sure. I replaced an older KitchenAid combo model that I assume was new with the house in 1992. This unit is a different size than my older model. The width was identical, but the new unit was shorter top to bottom, so a "platform" had to be built to support the unit. I wanted the unit to be mounted in the uppermost position in the opening to minimize "stooping." In addition, my opening was only 23.5 inches deep. This unit requires 24 inches. I had to remove a portion of the "back wall" to obtain the correct depth. Obviously, the removal "doesn't show" once the oven is in place. I had a custom made stainless steel panel added to the bottom of the combo unit to cover the "hole" left because the new unit is "shorter." You could probably add a wood piece to match your cabinetry. Unfortunately, KitchenAid doesn't provide "financial aid" to complete the "wall remodel" for this particular oven. They do for some models. You can check their website.
A:AnswerAccording to installation Manual 30" is the minimum cabinet width. Best buy did not have a link to the manual but Lowes does. http://pdf.lowes.com/installationguides/883049327389_install.pdf
A:AnswerHello KitchenQ, the bottom oven is Even-Heat™ True Convection Oven (lower oven). The top is a microwave. It can be used at the same time it does have Convection Cooking (upper oven). We hope this helps.
