A:AnswerHello mbobden, Per the use and care guide Remove racks or they will discolor and become harder to slide before self cleaning the appliance. We hope this helps.
A:AnswerHello Patty1, Since this model runs on 1 control board. If either the oven or microwave goes out the whole unit will need to be replaced. We hope this helps.
A:AnswerHeat coming out of the bottom of the oven is good! This is the feature that gives an even circulation all around the item being baked in the oven, The fan can be heard when it operates, meaning that it is doing it's designed job of "even temperatures".
A:AnswerTo Adjust Oven Temperature Calibration:
1. Touch CLOCK/TOOLS, and then “6” to set the calibration.
2. Touch “3” to increase the temperature or touch “6” to decrease
the temperature.
3. Touch START to end calibration.
A:AnswerHello, the trim kit for this double wall oven is W11123004. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!
A:AnswerYes you can, but the convection oven is not working properly. This is my second one and neither of them bake at the temperature I set. For example, I set it to 400 F and checked the temperature halfway through cooking and showed 325 F. I do not recommend convection microwave wall oven combo from Kichanaid.
A:AnswerJenS, yes, this Oven does have a proofing feature. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid Appliances!
A:AnswerAnissa, KOCE500ESS does not have the PrintShield™ Finish. There is a Black Stainless Steel KOCE500EBS with a PrintShield™ Finish. We hope this information is helpful.
A:AnswerOne Big Box full size appliance packed very well to avoid damages to contents. See overall product dimensions then add at least 6-12 inches all around for packaging
