“Is the stainless supposed to be smooth? Just received mine and the microfiber cloth I used to wipe it down catches on the rough surface. Is there a coating on it for shipping? How should I best clean it?”

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• I have the same issue. I am going to try soap again but surface catches any type of microfiber or dishrag. Given there is not more than 3-4 inches of uninterrupted suface ( due to knobs, burners, etc) it is difficult to wipe with the grain. Is this surface intentional?

  Answered by nwreck 3 years ago

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• ShelleyS, please visit https://bit.ly/3sWKBFo and refer to page 5 for more information. We hope this helps!

  Answered by KitchenAidTeam 4 years ago

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