A:Answer Hello Daren,
We wanted to clarify that the item you’re referring to ships directly from the company you purchased it from. We do not have direct access to their shipping system or timelines. However, We are happy to assist you in reaching out to them to ensure your concerns are addressed promptly. In the meantime, we recommend contacting Best Buy customer service at 1 (888) 237-8289 for the most accurate updates on your shipment. If there’s anything else we can do to assist you or if you have any further concerns, please let us know. Your satisfaction is very important to us, and all of us here at Lectric are here to help. Thank you again for your understanding and patience.
