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5th Wheel - MATE eBike w/ 45 mi Max Operating Range & 20 mph Max Speed - 26 - Black

Model: EB17FW02US
SKU: 10967799
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Customers are saying

Customers are satisfied with the product's overall performance, noting it effectively meets their needs. They also appreciate its excellent ride quality.

Generated by AI based on customer reviews.

Color

Black
Features

  • 1000W Peak Motor and 500W Rated

    MATE can hit max speeds of up to 20 mph with a max range up to 45 miles with peddle assist mode.

  • Dual suspension with dual disc brakes

    Keeps rides smooth and safe.

  • Aluminum alloy frame and a Shimano Tourney 7-Speed shifter

    For reliabile performance on any terrain and portability for any trip.

  • 26" Wheels and IPX5 Rating

    Handles rough terrain and ensures safe handling in all weather.

  • UL2849 Compliant

    NYC consumers please review fire safety info available here: www.nyc.gov/site/fdny/codes/reference/lithium-ion-battery-safety.page

See all features
Specifications
  • Color
    Black
    Product Weight
    50.7 pounds
    Maximum Operating Range
    45 miles
    Maximum Speed
    20 miles per hour
    Motor Power (Nominal)
    500 watts
    Throttle Control Mechanism
    Half twist
See all specifications
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Reviews

Rating 4.4 out of 5 stars with 16 reviews

5 star rating. 11 reviews4 star rating. 2 reviews3 star rating. 2 reviews1 star rating. 1 review
88% would recommend to a friend
Customers are sayingCustomers are satisfied with the product's overall performance, noting it effectively meets their needs. They also appreciate its excellent ride quality.
This summary was generated by AI based on customer reviews.
  • Overall Performance (7)
  • Ride Quality (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 4 out of 5 stars

    Great value for the price.

    I am very pleased with the purchase of my 5th Wheel ebike. It's perfect for the Butler/ Freeport trail. The pedal assist helps me tremendously with my bad knee and hip. It's wonderful for getting around town quickly as well. If you're wanting an ebike that can get up steep hills quickly, though, you may want something more powerful. I can get up hills, but slowly.

    This review is from 5th Wheel - MATE eBike w/ 45 mi Max Operating Range & 20 mph Max Speed - 26 - White

    Posted by Jennifer

  • Rated 3 out of 5 stars

    Great Bike but, it arrived the wrong color.

    The bike is just fine, but I was sent a black bike instead of the white one I ordered. Rides great and does everything as advertised. I didn't send it back as it was too much trouble to deal with. I talked to Best Buy Customer service and I was told I had to call the company to get another bike sent. I won't buy anything that BB can't take care of if there is an issue. Nothing wrong with the bike, just the wrong color.

    This review is from 5th Wheel - MATE eBike w/ 45 mi Max Operating Range & 20 mph Max Speed - 26 - White

    Posted by 99Vettern

  • Rated 5 out of 5 stars

    Amazing

    ​If you are looking for an e-bike that balances cost and performance without the headache of constant repairs, this is it. After putting this bike through its paces, it has proven to be one of the best investments for anyone needing reliable transportation on a budget.

    This review is from 5th Wheel - MATE eBike w/ 45 mi Max Operating Range & 20 mph Max Speed - 26 - White

    Posted by Soliman

  • Rated 5 out of 5 stars

    Great Bike

    I really like this ebike. It does good for what I need it for. And it's a great starter bike

    This review is from 5th Wheel - MATE eBike w/ 45 mi Max Operating Range & 20 mph Max Speed - 26 - White

    Posted by SteveReno

  • Rated 3 out of 5 stars

    Bike1

    I am trying to get the issue resolved with Best Buy. I received the Bike, but it has a flat tire for the rear tire. The Bike is still in the opened box in my living room. I by myself am unable to move the box due to my mobility issues. That is why I purchased this bicycle. I was told by a Best Buy Associate that this was a Market Place Purchase? Even though I purchased it online with Best Buy? They told me to contact the seller, which I did and I did not gain any further insight on resolving the issue. He did not even offer his name? Since I am having issues getting a Representative from Best Buy in the phone due to the AI Assistant, I guess I will have to drive to Best Buy in Person.

    Posted by Philo

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  • Customer reviews from 5th Wheel
    See all 5th Wheel reviews

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Pros for 5th Wheel - MATE eBike w/ 45 mi Max Operating Range & 20 mph Max Speed - 26 - Black
Overall Performance, Ride QualityThere were no pros for this product—Performance, Battery Life, Build Quality, Pedal AssistThere were no pros for this product—
Cons for 5th Wheel - MATE eBike w/ 45 mi Max Operating Range & 20 mph Max Speed - 26 - Black
There were no cons for this product—There were no cons for this product—Seat ComfortThere were no cons for this product—

Specs

Questions & Answers

  • What size tire? And where can I get a new tire from?

    Hi there! Thank you for your question. We really appreciate you taking the time to learn more about our product. This eBike uses 26" x 1.95" tires. If you are looking for a replacement tire or any parts, please reach out to our support team and we’ll be happy to assist you further. Please feel free to reach out to us at https://ride5thwheel.com/pages/pre-sales-contact-us if you have any other questions. Thank you again for choosing 5TH WHEEL!

    Answered by 5TH WHEEL Support Team

  • How will would this bike do for someone 6ft tal and over.

    Hi there! Thank you for your question. We really appreciate you taking the time to learn more about our product. The product is recommended for riders between 5'3" and 6'1", and the seat is adjustable from 26" to 34.3" to help accommodate different rider heights and provide a comfortable riding position. Please feel free to reach out to us at https://ride5thwheel.com/pages/pre-sales-contact-us if you have any other questions and we’ll be happy to assist you further. Thank you again for choosing 5TH WHEEL!

    Answered by 5TH WHEEL Support Team

  • are there fenders or rear bike rack parts av

    Hi there! Thank you for your question. We really appreciate you taking the time to learn more about our product. This product does not include fenders or a rear bike rack. Please feel free to reach out to us at https://ride5thwheel.com/pages/pre-sales-contact-us if you have any other questions and we’ll be happy to assist you further. Thank you again for choosing 5TH WHEEL!

    Answered by 5TH WHEEL Support Team

  • Can the front wheel of the bike be detached for traveling in a car?

    Hi there! Thank you for your question. We really appreciate you taking the time to learn more about our product. The front wheel of this product can be detached for easier transportation and storage. The bike is designed with a front wheel that is typically installed during initial assembly, so it can also be removed again when needed. Please feel free to reach out to us at https://ride5thwheel.com/pages/pre-sales-contact-us if you have any other questions and we’ll be happy to assist you further. Thank you again for choosing 5TH WHEEL!

    Answered by 5TH WHEEL Support Team

  • The battery is can be replaced or removed when. You gonna charge

    Hi there! Thank you for your question. We really appreciate you taking the time to learn more about our product. The battery for this product is removable and can be taken off the e-bike for charging. You can charge the battery while it is installed on the bike or separately after removing it. Please refer to the manual for detailed charging instructions. Please feel free to reach out to us at https://ride5thwheel.com/pages/pre-sales-contact-us if you have any other questions and we’ll be happy to assist you further. Thank you again for choosing 5TH WHEEL!

    Answered by 5TH WHEEL Support Team
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