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Be sure the device you are connecting to is compatible with this monitor. The Lenovo G25-10 Monitor ships with an HDMI 1.4 version port and a DisplayPort 1.2 version port for connecting a video source, like a computer or gaming console. Be sure the device you are connecting is compatible. We recommend you check the requirements and compatibility of the device you are connecting for maximum performance. Check your settings in the Onscreen Settings Menu. Here is a link to the User Guide for this model with illustrations of the Onscreen Settings Menu: https://files.bbystatic.com/UwlSj8CqmlCJ6RWZYBJFMw%3D%3D/64424200-070E-422A-ADB0-D6AE174D137A.pdf. If the issue continues, we recommend you contact Lenovo Tech Support for Monitors at: 866-426-0911.
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