“Why--WHY does this thing keep cutting off after sleep mode, and won't awaken by shaking the mouse or tapping the keyboard? The unit will NOT respond once it goes to sleep. It MUST be hard rebooted. SEVERAL people left this in their reviews!”

Asked by Died 4 years ago

1-2 of 2 Answers

I have have had nothing but trouble with this Lenovo. It won’t boot properly and the Keyboad plug in is loose. This is Best Buy’s problem for buying vendor products that are faulty.
Answered by Nightmare 4 years ago
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To wake the IdeaCentre A540-27 All-In-One system from Sleep Mode, press the power button for approximately 1-second. Here is a link to a YouTube video explaining how to adjust the settings within the BIOS files within a Windows 10 device to allow the keyboard and/or the mouse to wake the device from Sleep Mode: https://www.youtube.com/watch?v=NMJ_H7i-Rwc. If you continue to have issues we recommend you contact Lenovo Tech Support for additional help at: 866-426-0911.
Answered by Lenovo Product Expert 4 years ago
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