Questions & Answers

Q: QuestionIs the display on this laptop Mini-LED or regular LCD?

Asked 1 year ago by ForeverMeek2012.

• A:Answer It is 3k mini LED display. The display was very important to me so I compared physically and researched on youtube. The display is amazing. TO To me it holds its on with the best of them. Colors vibrant, clear and fantastic gaming experience for me. It is a preference thing for foe me it meets all the requirements.Hope this helps.

  Answered 1 year ago by Anonymous

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Q: QuestionIs there any stylus or pen device that can be used for this device?

Asked 1 year ago by DavidR.

• A:Answer Hi, i bout a cheap stylus from Walmart...one with rubber tip...YES it works! Which I am very happy with. I use my fingers too. My apple pencil does not work nor does my Galaxy pen on my phone. Some of the gaming laptops do not have the touch screen but this one does. I am very happy with my purchase. Hope this helps

  Answered 1 year ago by JantxVerified Purchase

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Q: QuestionDoes the touch screen support a stylus or a pen in this lenovo pro slim i9 laptop? Could I please be recommended best stylus for this?

Asked 2 years ago by Surendra.

• A:Answer Yes, any capacitive stylus will work. I tried "Stylus Pen for iPhone and iPad, Styluslink 3-in-1 Universal Capacitive Thin Stylus Pen for touchscreens,Compatible with Apple iPhone/iPad/Air/Mini/Pro/chromebook&All Other Touchscreen(2Pcs+10Tips)" from Amazon and I found it to be a pretty good choice. I find hard to believe that Lenovo doesn't seem to know this.

  Answered 1 year ago by DavidR

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Q: QuestionDoes it have a fingerprint scanner?

Asked 1 year ago by Fingerprint.

• A:Answer Hi, thank you for your question. This model does not feature a fingerprint reader, but rather a 5MP camera with IR, enabling facial recognition login with Windows Hello.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionHow long does 75Wh battery really last each day? Intended for electrical/computer engineering student (with programming classes maybe). Will not play game or movie on battery.

Asked 1 year ago by Pcee.

• A:Answer Greetings from the Intel team. Thank you for your question. Based on the product specifications reference (PSREF), the Lenovo - Slim Pro 9 model 83C00004US has an integrated Li-Polymer 75Wh battery with the following maximum battery Life: - MobileMark® 2018@200nits: 6.4 hr - Local video (1080p) playback@150nits: 9.5 hr For further information, check the PSREF: https://psref.lenovo.com/Product/Lenovo/Lenovo_Slim_Pro_9_16IRP8 Note from the Manufacturer: "All battery life claims are approximate maximum and based on results using the MobileMark® 2014, MobileMark® 2018, MobileMark® 25, JEITA 2.0, continuous 1080p video playback (with 150nits brightness and default volume level) or Google Power Load Test (PLT) battery-life benchmark tests. Actual battery life will vary depending on many factors such as product configuration and usage, software use, wireless functionality, power management settings, and screen brightness. The maximum capacity of the battery will decrease with time and use." For detailed information about the Intel® Core™ i9-13905H Processor, visit: https://ark.intel.com/content/www/us/en/ark/products/232172/intel-core-i9-13905h-processor-24m-cache-up-to-5-40-ghz.html Thank you for choosing Intel! Emilio_Intel

  Answered 1 year ago by Intel team

  
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Q: QuestionDoes the screen tilt back so far that it can lay flat?

Asked 1 year ago by Abstracted.

• A:Answer Hi, Abstracted. It should open to about 180 degrees.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionWhy are you guys selling this when it is not in stock? I have been waiting weeks for this and it keeps getting delayed. Seems extremely unfair and disrespectful to sell a product you don’t have in stock.

Asked 1 year ago by Anonymous.

Q: Questionwhat is the warranty

Asked 1 year ago by mot.

• A:Answer Hey, mot. This Slim Pro 9 ships with 1 year free of Premium Care for support.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionIs it possible to manually increase the capacity of the RAM and hard drive.

Asked 1 year ago by Anonymous.

• A:Answer Hi, thank you for your question. The RAM is soldered to the systemboard and there is an available M.2 slot that accepts a M.2 2280 1TB SSD.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionDoes this laptop have more than one USB-C port?

Asked 1 year ago by MeemaM7.

• A:Answer no olny one

  Answered 1 year ago by NathalyRVerified Purchase

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Q: QuestionWhat software is pre- installed on this computer?

Asked 1 year ago by Anonymous.

• A:Answer lenovo vantage, mcafee, microsoft edge

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhat is the condition of this product? New or used/refurbished?

Asked 1 year ago by Pancho.

• A:Answer The one I bought is new. I tried several before choosing this one. Best Buy is fantastic to do business with. They wanted me to be happy with what I bought. For me it was a big purchase. I did my research and for me this is a fantastic choice.

  Answered 1 year ago by JantxVerified Purchase

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Q: QuestionWhat about Wi-Fi, does it come with Wi-Fi?

Asked 2 years ago by Willie.

• A:Answer It has wireless connectivity...Bluetooth. I have no problems with mine connecting to my home wireless modem nor do i have trouble connecting to wireless when i travel or go to visit with family or friends.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this laptop have a hard line ethernet port to connect to?

Asked 2 years ago by Dan.

• A:Answer Mine does not. But it has 2 USB ports. 1 HDMI output port. 1 display output port. 1 thunderbolt port. 2 USB a 3.2 ports. Head jack..microphone input. And wireless connectivity...Bluetooth.

  Answered 1 year ago by Anonymous

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Q: QuestionCan an additional 4tb ssd be added (not replacing original ssd) to this laptop? If so, what is the type/configuratiin of the ssd? Please list any that you sell.

Asked 1 year ago by BigHRisk.

• A:Answer Hello. In short, no. At the time of this model's product specification reference sheet, each M.2 slot supports up to 1TB per drive. Also, we currently do not have any of our own drive options assorted at Best Buy.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionCan the RAM be upgraded? Can the hard drive be upgraded?

Asked 2 years ago by ia24601.

• A:Answer The memory cannot be upgraded. it is 32 GB soldered to the board. The storage has 2 slots. The installed drive is replaceable and there is a 2nd empty slot. It's important to note that the primary slot is gen 4 nvme and the secondary slot is gen 3, per specs.

  Answered 1 year ago by JohnnyIT

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