“The webcam is not working for video conferencing. The app I am using is Zoom. The white light will turn on, but it doesn't connect to Zoom so that the camera works.”

Asked by M0RK 5 years ago

1-2 of 2 Answers

Yes i am user and that was the same problem i faced it's very bad You will have to reset the whole system that's what i did
Answered by Yash 5 years ago
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Since the webcam light is on, be sure that your webcam is enabled through the conferencing APP you are using. Here is a link to instructions for turning your webcam and microphone on/off within the Zoom APP: https://usqassist.custhelp.com/app/answers/detail/a_id/4477/~/how-do-i-turn-my-microphone-and-video-off-when-joining-a-zoom-meeting%3F. If the issue continues, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Answered by Lenovo Product Expert 5 years ago
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