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Lenovo - Yoga 730 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Platinum-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 1299 reviews

82%
would recommend to a friend

Expert rating

Rating 3.6 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Best All-Around Deal

    Posted
    Davis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm writing this review as someone who is extremely picky with their electronics, wanting to get the best overall package. Firstly, I really like the Windows Precision Touchpad for the gestures which make working on the laptop feel nice. In fact, I really came close to getting a HP Spectre X360 the other day based on a lot of great reviews, but the trackpad felt off to me and did not support all the gestures I wanted to use. That feature is a dealbreaker for me, so I'm glad this knocks it out of the park. The ability to swap desktops with a four finger swipe can help out when trying to do a lot on a smaller screen. To round out my comments on the inputs, the keyboard works great too. For me, it has the right combination of very solid feeling key presses with enough travel to feel satisfying while still feeling fast. That one is personal preference though; I think the new MacBook keyboards feel nice, where some people hate them. Some keyboards throw me off with their layout, but this one feels good. One niggling annoyance...the backlighting has 3 levels, bright/medium/off, and unlike what I'm used to it's static. In other words, if you're watching a video they will just stay illuminated all the time..I would rather the backlighting time out and turn off if you aren't touching the machine, to reduce glare and distraction while watching a video. But, that's just what I'm used to (coming from a Surface Pro 4). It's very quick to toggle though, with function+spacebar, and the keyboard is natural enough that I usually don't need the light unless I'm using special characters. Performance is something that I really missed coming from a Surface m3, and this machine feels really responsive. In CineBench R15, I got a score of 714 after some tweaking for the CPU test. For comparison, the MacBook Pro 13 is around 360 according to online tests. Some tasks may not show that difference, but in heavy workloads the new quad-core U-series processors are the first big step forward in some time for laptops this size. One feature I like is the hardware support for VP9 video codec used by Youtube, which enables better battery and lower utilization of resources to watch videos, compared to 6th gen or older. After years of incremental improvements (and some time spent with a noticeably less powerful machine) I felt that the 8th gen processor was a must. This is what knocked the MacBook Pro out of contention for me, combined with its lack of features and high price of storage upgrades. Speaking of storage - getting a NVMe storage drive at this price is great. It helps the machine boot faster than my gaming desktop which itself is a beast. The drive is also user-replacable, important in the future when 1tb or more NVMe drives are less expensive. Another factor in performance is cooling, and this machine has a two fan cooling solution, unlike the non-touchbar MBP. I saw temperatures spike high (never over safe limits) and then drop as the fans ramped up. They were very noticeable during intital setup, but I have not heard them much since. The noise is not too annoying, however. Importantly down the road, they're easily accessible for cleaning. Notably, it seems like in laptops this size Core i7 is not a huge leap from Core i5, in most cases offering roughly similar performance due to themal or power limits. Finally for performance, DDR4 ram is used instead of slower low-power DDR3 and the 802.11AC wifi worked well with my router delivering internet speeds the same as my desktop which is wired in (the wireless card is also upgradable to meet future standards, if you were wondering). For design, I think they did a nice job. Once I removed the stickers, it's a clean looking machine. I don't think it's anything that will realistically catch someone's eye and stand out, but it's not priced like that either. The one standout design feature compared to older machines is the slim bezel display that is becoming popular. I think it looks great and while it's not the slimmest around (Dell XPS 13 takes that crown), it is slim enough to look nice and is the standout characteristic of the machine. I don't use the webcam much but the slightly larger top bezel allows it to be placed at a better angle which some laptops sacrifice for design. I wouldn't care, but if you do use your webcam this is a selling feature. This laptop also features a fingerprint scanner, which is a selling feature for me. My Surface had Windows Hello IR camera, basically facial scanning. That worked well and I liked it. This works faster, and better, and in more conditions/wearing a hat/at odd angles. I would really miss this feature, and MacBook Pro reserving it for the touchbar model is a bit of a bummer. Some sort of quick-login is a must, it's great to have. Another feature that this piles on is support for Wacom AES pens, with more than 4000 levels of pressure sensitivity. It's nice for taking notes, drawing, or retouching photos. Another feature is fast-charge. The laptop only takes a little more than an hour to charge when it's off. Of course, having a normal USB port is something that will be nice, I still have a lot of USB peripherals. It also supports always-on charging which is super handy. Funny, but charging an iPhone with the included cord is something you can do on this machine, not on a MacBook. I have a USB-C phone, so the convenience of your laptop charger also working for your phone is great. The included charger is 65w, compared to some competitors 45w (Dell XPS 13) or 61w (MacBook Pro 13), which helps the machine stay charging even when heavily taxed. Of course, I haven't even touched on the 2 in 1 aspect, which is another feature. It's not something I would use all the time, but it's nice to have. The other models I was considering did not include this feature for the most part, and I don't consider it a must have. However, when you're getting it basically for free, why not. Touch is another nice to have. I find it easier to use the great trackpad, but for the drawing features or for space like on an airplane, the 2 in 1 flexibility is nice when you use it and you don't really pay a big price for it in money or functionality when you don't need it. There are 2 thunderbolt 3 ports if you want to dock the machine or add a graphics card externally in the future. This laptop also includes far-field microphones to let you use Cortana across the room as you can Alexa. I haven't tried those features. Are there drawbacks to this machine compared to the competition? Yes. I think the screen is good, not great. The brightness is good, but not as high as the more expensive options in the class. The glossy nature of the screen also invites glare more than I am used to. I haven't tried it outside, but I would not expect it to do great in that setting. The battery is the same story. It's not as great as class leaders like the XPS and might be similar or a little less than a MacBook Pro 13. I've seen varying reports on what that machine can do. This one does use the more power hungry DDR4, which might explain some of it. I've seen around 6-7 hours though with video watching use and it seems to predict more for general web browsing, at a medium brightness setting. I have also seen it predict less when under load, which they all do. But, with the fast charging, I think it helps make up for this. That said, I think it's good enough for me. I would like XPS levels of 12+ hours, but I understand this machine is much cheaper and with more features, so it's a trade off. Another good-not-great aspect is the speakers. They're loud enough but lack a real punch. Again, I sort of get it. Nothing is perfect. The build is great feeling especially settled on a table, and premium, and does not flex when picking up from a corner. That said, it can make a *very* slight creaking which I don't think MacBook Pro would do. Again, a slight trade-off for a bottom panel that removes with screws in a straightforward manner for cleaning the fan or swapping battery, SSD, or Wifi module. You sort of need to be looking for this issue, so it's a nitpick, but I've nitpicked every machine I've looked at so I have to be fair. Finally the design, it is a little hard edged for my tastes in tablet mode or sometimes in my lap, like in bed. It's not terrible, but I could see improvements being made there. I think this laptop is greater than the sum of its parts, and a really great mix of features. For me, it hits the must haves completely, with enough nice-to-haves to surprise and delight. It says something that I was in the market for around ~$1000 machines and ended up with this one at a significant discount. I still like the XPS 13 but they seemed so close, it wasn't worth about $500 more for a similar configuration. The MacBook and Surface Laptop still lack the new processors which is strikes me slightly as lazy at this point when every other maker has them. Again, the HP Spectre X360 felt off in the touchpad which was a total dealbreaker, and more flimsy than this unit. This laptop isn't perfect but in a crowded market really strikes me as a great deal, great overall unit, and the best fit for me. I don't usually make such a long review, but I have been looking into every aspect of this class of laptop lately so I hope this helps someone. I do recommend it!

    I would recommend this to a friend

    • Brand response

      Lenovo Product Expert

      Thank you for choosing the Lenovo Yoga 730-13. The configuration you reviewed comes with a 1920 x 1080 (FHD) resolution, IPS screen, with a brightness level of 300 nits. Be sure you have auto brightness turned off. This configuration has a 4-CELL 48WH, Lithium Polymer battery, with a battery life of up to 10.5 hours, depending on the work that the device is performing, Be sure there are no unwanted programs running in the background. Here is a link to some tips for finding out what is draining your battery:
      https://www.laptopmag.com/articles/battery-saver-windows-10. Regarding audio on this system, the speaker is JBL with Dolby Atmos sound enhancement. Be sure you have Dolby Atmos turned on set to your preferences. Please keep in mind, this model is not user upgradable, nor is the back panel meant to be taken off by the user. A certified technician must do all of the work, so as to not void the warranty. lenovo

  • Rating: 1 out of 5 stars

    Do NOT buy this! Known issues- no help from Lenovo

    Posted
    Cindy
    • My Best Buy® MemberMember

    I really wanted to like this laptop. It was a great laptop except for the fact that it has a KNOWN SCREEN FLICKERING problem. This is a hardware issue, so do not believe Lenovo's comments below (basically copy& paste of repeating "this is related to Windows update issues, blah, blah..."- well, no, this is a hardware problem so no matter what you do, it will keep flickering and if you ignore the first brief sign of flickering, it will get worse to the point of a total black out.) Unfortunately, I trusted the name of old Thinkpad& Ideapad as I did use Thinkpad since IBM days and I loved my laptop. Lenovo absorbed IBM and now Lenovo makes a number of computers in this industry. However, you have to be aware they take no responsibility of manufacturer's defect. This screen flickering issues are spread out a number of Yoga products (and yes, they are flagship models!) and they did not fix this issue for years and keep selling laptops despite the problem. I kept ignoring the flickering issue while I noticed it initially in the first month, and now after only 4 months of use, this laptop is not able to use any more. The worst thing is the tech support by Lenovo is nothing. Unfortunately, they are notorious for very poor customer services. You have to wait 1 hour or so until an actual person picks up the phone, and they have no idea what you are doing. When you try to speak to a supervisor, they will say "there is no supervisor/it is not possible" or "the supervisor will call you back in 2 business days" (and it never happens). Your ultimate choice will be sending the laptop to Lenovo and (hopefully) they will be able to fix it in a month. My experience was to choose onsite technician visit, and I paid extra $120 for onsite technician visit. Unfortunately, the technicians are not from Lenovo, and they are just contracted, and Lenovo does not have control over them. Basically it took 2 weeks for Lenovo to send a part to technician, and technician closed the ticket without notifying the customer with an email saying "the repair was completed" which never happened. I thought it was just me this happening as they initially said it is an error/mistake. Well. no! If there is a mistake that keeps happening to multiple people, it is not a mistake any more. Look up the Lenovo forum! There are numerous reviews customers just had to give up Lenovo computers because Lenovo kept not fixing the issues and closed the tickets saying, "we fixed, done". This is very unethical business, and unfortunately this device already has known issues so you are likely to have this issue with good probability (Again, this is a known issue among several Lenovo laptop models! Just google "Lenovo, flickering screen") Please do not pay any penny to this laptop unless buying a new laptop once a month is your hobby. This will be my last Lenovo product in my life. Do not expect any Lenovo product to be sold by my family, relatives or friends.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you had a screen flicker issue with your Lenovo Yoga 730-13. The issue you describe may be cause by a conflict with a Windows 10 update. If you have updated both BIOS and video drive software and the flicker continues, you will need to restore the Windows 10 operating system to original factory settings. This system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once the Yoga 730-13 is restored to factory settings, you can now update all of the operating software by using the Lenovo Utility software installed on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rating: 1 out of 5 stars

    Screen Flickering

    Posted
    irwinners

    I read some of the reviews before buying this about the screen flickering issue and thought that there would be no way I'd get one of the laptops with that issue. I've had the laptop about two months and have been plagued for the last month with the flicker. It has gotten to the point where the screen becomes unusable when it is having one of its flickering episodes. I took it into GeekSquad last week to get everything updated and had high hopes that it would come out fixed. This was in alignment with the recommendations Lenovo has made in response to other reviews on the flickering issue. Last night as I was sitting down to do some homework, the flicker reared its ugly head again (one day after picking it back up from GeekSquad). The way I get it to go away is by moving the lid or slightly tapping the side of the machine (makes me think it is hardware related). I can almost guarantee that the response from Lenovo will be that I need to update drivers (that's why I went to GeekSquad) or that I need to reach out to technical support, which will in turn require me to send the machine to a service center (I chatted with them briefly a month ago, and that's what they wanted me to do). The problem is that I am in school and need a machine to do school work. I can't go without a machine while I'm waiting for it to be repaired. I hate writing a negative review because I really like the look and feel of the laptop. It is the perfect size and really was what I was looking for. That being said, I don't feel that it is unfair to expect a laptop to be dependable and usable two months after purchase. From what I'm seeing in other reviews, a number of people aren't having this issue, so maybe I just got one of the lemons. Feel free to roll the dice...

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having issues with the screen flickering on your Lenovo Yoga 730-13. The issue may be caused by a recent Windows 10 update. Both BIOS and drivers need to be updated to correct the issue. You can easily do this by using the Lenovo Utilities installed on the device. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Rating: 5 out of 5 stars

    Best College Computer For The Money.....On Sale!

    Posted
    QuinnipiacFather

    Very nice computer. I bought for my daughter, Sophomore at Quinnipiac. Very fast boot up. She will use it a lot in tablet mode taking notes. (Biology Major) She will also use it a lot in tent and laptop mode for watching netflix and hulu. One thing you have to do though is to de-select the adaptive brightness control. This measures the ambient light via your webcam to adjust your screen setting automatically. You don't want this. It dims the display automatically. Turn it off. It is so much brighter and nice, then you can adjust yourself for battery savings and such. Another thing to change is your dolby atmos settings. It comes set up for "music" and this is awful for speaker output. Change that to "dynamic" or choose your own settings like I did with the adjustable bars for treble, midrange, and bass. The sound coming out of the speakers after this is "another world!" They are already down-firing speakers and the default setting at "music" is pathetic. Remove Mcafee and use your own or just use defender like she is doing. Most colleges have anti-virus and firewall in their intranet anyway. Oh, a big money savings is that you don't have to waste money on buying an "active pen 2" for $70 bucks. The "active pen 1" works fine for $25 bucks at walmart, like I did. There are about 2500 pressure settings with active pen 1. Unless you need more, 4500 or so, then get the active pen 2. But unlike what people say about compatibility, the active pen 1 works great & fine. She uses it with all windows ink programs. The battery life is so-so. Don't have any to compare it to other than older laptops. Tweaking and shutting off stuff will improve as usual. Only one USB-A 3.1 for legacy support. It does works backwards with her older printer. The 2 USB-C Thunderbolt 3 ports are great! They both will charge the computer. They are both on left side of laptop. In the task tray down below you will have a box that you can bring up to shut off certain things for battery savings and you can also select "rapid charge" when your charger is connected to either USB-C ports. This charges the laptop "super" fast as we have witnessed! Great for a "top off" before class or a disconnect of your charger brick for some time. Be aware, the charger brick is pretty healthy in size! It is a 65watt charger at 120volts, of course. Keep in your backpack in a separate pouch if needed? If you have a full 8 hours of classes I would suggest bringing the charger brick with you just in case. She likes to look at screen in full brightness capacity and if you do so you will need to give it a little "rapid charge" at some point in an 8 hour school day. If only going for a 3-4 hour jaunt, you are probably good to go. Last but not least, I bought her a Tomtoc laptop sleeve on Amazon. It is the 13" version that fits the Dell XPS. Well it fits very nicely. The nice light grey exterior and the very "protective" interior suits the 730 Yoga 13" nicely. Doesn't slop around and front zipper pocket can hold your "active pen 1" and earbuds, and thumb drives. Laptop sleeve was $19.99. I got this Lenovo Yoga 730-13 laptop for $599 after sales and college deal in mid August, 2018. I think it was the best deal on the market at that time for what my daughter needed, and Dad!

    I would recommend this to a friend

    • Brand response

      Lenovo Product Expert

      Thank you for choosing the Lenovo Yoga 730-13 for your daughter. The Yoga 730-13 ships with a 4CELL 48WH, Lithium Polymer battery, with a battery life of up to 10.5 hours, depending on the work that the device is performing. If you are getting substantially less battery life, Be sure there are no unwanted programs running in the background, draining the battery. Here is a link to some tips for finding out what is draining your battery:
      https://www.laptopmag.com/articles/battery-saver-windows-10. Additionally, to maximize battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. lenovo

  • Rating: 4 out of 5 stars

    Would be 5 stars but for wifi card issues

    Posted
    BuffaloBill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall, excellent laptop. PROS: - VERY light (about 2.6 lbs., if I recall correctly), yet good screen size (13.4"); - backlit keyboard; - decent memory (8GB) and storage (256GB SSID); - keys are nice and large; - screen clarity is good (maybe not GREAT, but good); - touch screen works well. CONS: - serious wifi card issue, needing replacement under warranty (see below); - fingerprint reader often fails to read my fingers, obligating me to then type in a PIN to unlock the laptop (small but annoying inconvenience); - battery OK, but not wonderful. MY ONE BIG PROBLEM (both with laptop and with Lenovo customer service): The built-in wifi card was faulty (ended up dropping connections to routers every few minutes and needing to be "reset" to restore internet connectivity) and needed replacement under warranty. Turns out the RealTek 8822 wifi card is a known issue with this laptop (since at least summer 2018), yet my version (bought late Dec. 2018) had that bad card in it. Lenovo did ultimately replace it under warranty with an Intel 8265, and now all is well. BUT, they charged me an extra, unnecessary, unfair $85 to make that warranty repair (explained below). My lesson learned is that if you buy any Lenovo laptop, seriously consider "upgrading" the basic warranty BEFORE notifying Lenovo of a warranty issue(!). Seriously. Doing the opposite cost me an additional $85, per Lenovo "policy." Lenovo's basic warranty coverage is called "depot," and requires you to ship the laptop to Memphis TN for 2 weeks to have it serviced. (Besides the inconvenience of losing use of your laptop for 2 weeks, just think about all the security concerns that raises: risk of stolen passwords, access to bank accounts, etc., even if you "wipe" your laptop before sending it in ("wiping" being its own inconvenience and expense)). For as little as $30 (for one year), you can "upgrade" the warranty from "depot" service to "onsite" service. That means a tech comes to the house within a day or two and repairs the laptop right in front of you. Easy-peasy! And much fewer security concerns (for me, he never even had to log in to check the new wifi card; he had me do that while he waited). But you must do this "upgrade" BEFORE calling Lenovo about a problem, lest they hit you with an additional $85 charge. I only discovered the warranty "upgrade" option AFTER I had first called in the wifi issue, because they do NOT broadly advertise the "upgrade" option. SO, even though I did then "upgrade" my warranty, they still charged me an additional $85(!!) ($79 + tax) for a "one-time upgrade" of my pre-existing warranty service issue. In effect, Lenovo was penalizing me for calling Lenovo about the wifi card issue first. That up-charge should have been waived, especially once I upgraded my warranty. But they wouldn't budge. That's their policy. That wasn't customer-friendly, nor especially fair, given that the wifi card issue was of their own doing. BOTTOM LINE: very good laptop for the money. But if you buy it, (a) immediately "upgrade" your warranty to "onsite (again, about $30 for one-year, and $75 for 3 years - a decent deal), and (b) be on lookout for wifi card issue (esp. if RealTek 8822 card is pre-installed). If you upgrade the warranty and need the wifi card replaced, should only take 2-3 days for a tech to come to your home or office to do it.

    I would recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you had issues with WiFi connectivity with your Lenovo Yoga 730-13. This model ships with the latest 5G 802.11AC frequency WiFi. For the best connectivity, be sure the router you are using has the latest firmware updates from the router manufacturer's web site. You can be sure the computer has the latest BIOS and communication drivers installed by scanning the device with Lenovo Utility software installed on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rating: 2 out of 5 stars

    Ok Laptop, but not for me

    Posted
    Chemistmom
    • My Best Buy® MemberMember

    I tried Lenovo for the first time, after having 3 ASUS laptops. I have only had this computer for a few days, and I am planning on returning it. Pros: Nice distance from the edge of the computer to the mouse tracking pad, and to the keyboard. Very responsive mouse action on the mouse tracking pad. Backlit keys are a plus. Cons: The markers for "F" and "J" are too small, or not tall enough. I am having a difficult time easily finding home position. This was the first computer I bought without the separate number keypad on the right side. I thought I could live without it, but I am missing it very much. The keyboard is also not as responsive as I need it to be. For example, many times when I type a word, it prints one letter, and then skips the next letter, and then gets a few more letters at the end of the word. This is very annoying to me, and I have to go back and fix the words. I don't think I am typing so fast that it should not be able to keep up with the keystrokes. The other item about the keyboard that I just can't seem to get used to is the arrow keys. There are nice, large keys for left and right, but there are very small, like 1/3 size keys for arrow up and down. I don't play video games with my laptop, and so maybe they redesigned the arrow keys for that purpose, but for me, I can't easily find the page up and page down keys, and that is pretty annoying, because I search through a lot of documents, and these up and down arrows are some of the main keys I use. I suppose I probably could eventually get to know where these keys are, but the unresponsive keyboard is the deal killer for me. I will be returning this computer soon. This may be a very nice computer for some people, but for me, it is not a good fit.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      Thank you for trying the Lenovo Yoga 730-13. This model is an ultra portable, 2 in 1 architecture device. It has a standard QWERTY keyboard sized for a 13.3" inch (screen size measured diagonally), without 10-key numeric pad. With regard to the cursor seemingly skipping from one location to another while you are typing, be sure you are not, inadvertently touching the touchpad while you are typing. You can adjust the sensitivity of the touchpad to reduce this issue. You can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. If you have additional questions, we recommend you call Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rating: 1 out of 5 stars

    Nonstop Screen Flickering

    Posted
    Mason

    I usually don't write reviews for products, but the awfulness that is this laptop brought it upon me to save others from going down the same path that I did. I really wanted to love this laptop. The features are great, but I will never be buying another Lenovo product again. I purchased this laptop for school to take notes. The second day of class, the screen occasionally started to flicker. At first, I thought it was a software problem. I looked at countless forums and Lenovo help posts. I updated my drivers for my BIOS, chipset, you name it. I even changed around values in regedit. Nothing worked. Eventually, I figured out that when I applied pressure to the screen, the flickering would stop. There it was, a hardware issue. The flicker became increasingly worse to the point where if I didn't apply pressure to the screen, it would become completely black. I had enough of the flickering, so I went back to Best Buy where I bought the laptop and was luckily able to swap it out. They said that they've never seen it before and it was "probably just a one in a million factory defect." So I got the same exact laptop and was overjoyed that I was finally able to utilize all of the great features without the annoying flicker. Today, the dreaded flicker showed its ugly face once again on my brand new laptop. I have never dropped or done any harm to this laptop whatsoever. It's ridiculous that a large company like Lenovo puts out laptops with issues like this. I will be returning to Best Buy to return this piece of garbage and to buy a different brand of 2-in-1 laptop. DO NOT BUY THIS PRODUCT.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having issues with screen flicker with your Lenovo Yoga 730-13. This issue may be caused by a recent Windows 10 update that requires both a BIOS and video drivers update. You need to use the Lenovo Utility software installed on the device to make sure you update all of the required operating system files. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Rating: 4 out of 5 stars

    A "FIXER-UPPER" / Unfit for average consumer

    Posted
    Brian
    • My Best Buy® Elite MemberElite Member

    This is undoubtedly a pleasant laptop, both visually and functionally: - It's the perfect size and very light-weight/portable. - The aluminum body is a really nice touch, very appealing. - The keyboard is very pleasurable to type! - The touchpad is without a doubt the BEST/most impressive I've used of any laptop. Really, really works well when you forget your BT mouse! On to the perils and pitfalls: - The built-in Realtek wifi adapter keeps dropping signal when on battery power. This is super annoying and definitely a defect. I saw at least one other review post this problem, and I can confirm it. Rather than returning it, because this problem alone made it seriously unusable, I instead purchased an Intel 9260 and replaced it myself. It was a simple procedure to do myself, and now, not only does the wifi never drop-- it's also MUCH MUCH faster than the Realtek wireless adapter that shipped inside the unit. - From out of the box, there was a terrible keyboard lag. I tried all kinds of registry hacks and windows settings to fix, but in the end, I had to do a Windows Reset in order to fix the issue. - Out of the box the audio is very low/distant. I found this to be the default setting in Dolby Atmos, set to the "music" presets. It honestly made me think the speakers were defective. Luckily this is addressed by simply setting the profile to "dynamic" and leaving it there. Overall, great laptop and a fixer-upper from out of the box. But for the price-point I was able to secure from BestBuy, it's working great now and I'm very happy with the laptop! I am saying "no" to recommending to a friend, because you should not have to change the wireless card when the computer is brand new out of the box, nor have to do a Windows reset. I have to say this computer is unfit for the average user, because of these problems out of the box.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      The Lenovo Yoga 730-13 ships with the latest 5G 802.11AC frequency WiFi. Be sure your router has the latest firmware updates available from the router manufacturer's web site. This model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. Regarding keyboard lag, be sure any programs you install are compatible with Windows 10 and this computer's specific configuration. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. The Yoga 730-13 ships with Dolby Atmos sound enhancements software. This software works best with earphones. If you are using the device speakers or external attached speakers, be sure to turn off Dolby Atmos. Lenovo

  • Rating: 5 out of 5 stars

    Great Experience so far

    Posted
    Dylan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is such an amazing laptop. I was shopping for a laptop for college and was shooting for the surface pro, but it was discontinued, so I began looking, did my research and decided on this one! I have always loved the durability and despite the thinness and fragile/premium looking design, it works great! As a college student, specs were important to look at, and with the given details, its perfect for college. School: I've been using it to take notes, watch Netflix in my free-time, and I edit videos and host a website. Performance: The SSD is definitely a plus, as it greatly helps speed it up. The 8th gen intel processor is also a really nice upgrade, helping the battery life a little more than the older lenovo yogas Comfort: Being well known for their keyboards, I was not dissapointed. As it is a lot smaller you sacrifice some key travel but its still got a punchy key press feel which I love, not like the tiny clicks of the macbooks. Also, the heat/cooling on this is a LOT nicer than other laptops Ive had that gets a little warm under some stress but it doesn't cook your legs Durability: Like I said, built pretty well, I like the simple silver look, (my preference) Take care of if and it should last you a really long time Recommendations: Get a stylus. Its not required and while some staff may try to push for accessories, this can be important for notetaking and has been really useful for me Get a protective case, while it is durable, its always a good idea to get a case. I have a 13 inch macbook case and it fits great. If you can, try on any cases on the display model to make sure it fits.

    I would recommend this to a friend

    • Brand response

      Lenovo Product Expert

      Thank you for choosing the Lenovo Yoga 730-13. We are pleased to hear that the features and performance of the Yoga 730-13 meets your computing needs so well. lenovo

  • Rating: 1 out of 5 stars

    DONT buy. Flickering problem

    Posted
    AngryCollegeStudent
    • My Best Buy® MemberMember

    I bought this laptop 6 months ago because I needed it for college. At first everything worked fine, I was happy with my laptop. But then the flickering happened. I can barely even use my laptop. I went to “Geek Squad” at BestBuy hoping they could AT LEAST tell me what’s wrong with the laptop but this guy, started to assume that it had viruses even when I told him what was wrong and that I didn’t have any viruses. The person who helped me was the absolute worst helper EVER. Not only did he not help but also he lied to me and my parents saying that the warranty the computer has does not cover my problem when it does. I went to office max, to get my computer checked up which ONLY TOOK A DAY when GeekSquad said it would take about 2-3 weeks. I mean, really?? And of course, there was no virus. I’ve tried several times contacting Lenovo support but they are of no help. I’ve updated everything and reboot everything. From going on the “Lenovo Vantage” to going to Lenovo’s additional updates. Many people, MANY, are having this problem. There are forums in where people don’t get their laptop back from Lenovo and when they ask they refuse to say anything. PLEASE DO NOT BUY THIS LAPTOP. I never leave any bad reviews because what’s the point but this laptop costs way too much for it to have this problem and Lenovo isn’t addressing anything.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having screen flicker issues with your Yoga 730-13. The issues you describe may be caused by a Windows 10 update that requires an additional and separate update of both BIOS and drivers updates. This is easily accomplished by using Lenovo Utility software installed on the device. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Rating: 1 out of 5 stars

    Works for a while but buyer beware

    Posted
    MDStudent
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a good laptop and honestly my experience with it wasn't that bad. If reliability of this thing was bulletproof and I didn't have to deal with lenovo customer service for repairs, I would easily recommend it. I love taking notes on this thing especially paired with the lenovo pen pro. I'm however going to have to replace this laptop because it isn't even a year into it's life cycle, but it's already experience major screen flickering problems. This wasn't something I was aware of while reading and watching reviews but its a problem that plagues many yoga line laptops because of the poor routing of the display cable. A simple search for lenovo yoga screen flicker will reveal countless other people with the same problem and countless other people getting absolutely no support or any proper responses from lenovo regarding the problem. This is my first lenovo laptop and it will be my last until they fix the poor build quality or actually honor their warranties regarding manufacturer defects.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having an issue with screen flicker with your lenovo Yoga 730-13. We recommend you call Lenovo Tech Support for help with your specific issue at: 877-453-6686. Lenovo

  • Rating: 1 out of 5 stars

    BUYER BEWARE!! FLICKERING!!!

    Posted
    yair

    Ok. I NEVER write reviews because I’m usually too lazy to create an account and write the all thing, but in this case, I will make an exception. WORST computer experience I have ever had. I guess it was by mistake not paying any attention and not reading all the reviews. Flickering started just 3 days after I bought the computer. I did everything I could to fix that problem: restoring to factory settings, updating all drivers I could find, using the above-mentioned Lenovo tools – nothing worked !! instead of doing my job those days, I was obsessed to fix that problem. The flickering got so bad that in one point the computer just freeze. After 3 days I gave up. I guess that in my case I lucked out because I bought the computer at Best buy and the flickering started only 3 days upon buying, that so I could use the return policy and return that defective computer with ease. I do thank Best Buy for that. By the way, when I was returning this computer, I was told that a lot of other buyers complained about that flickering issue and returned their computers as well.. I’m not an export but I do have some experience with software engineering. Seriously doubt it is a software problem – feels like and Hardware thing. WOULD NOT RECOMMEND THIS COMPUTER TO ANYONE!!

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you had issues with screen flicker with your Lenovo Yoga 730-13. This issue may be caused by a recent Windows 10 update that requires a separate update of both BIOS and Driver software on the device. This is easily done by using the Lenovo Utilities installed on the device. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Rating: 1 out of 5 stars

    Slow, not good for basic online use!

    Posted
    Danimite1

    I bought this laptop a few months before I took a trip around the world. Thought it would be light to travel with and the quick charge seemed like a good feature. Just need it for basic online correspondence and entertainment. But it is slow as dirt. I’ve tried to fix to no avail. Took it to geek squad at Best Buy charged $100 for a once over and got a minimal bump connectivity speed. They striped off the excessive add ware, removed programs running in back ground, upgraded security software. Minimal increase in speed, I think removing McAfee was the main help. I’m now traveling so Best Buy is not an option. Took it to an IT guy who removed and reloaded the driver software and tried a few other tricks - nope -no help. He said it may be a defect or lenovo’s may just be painfully slow. I had a very old Lenovo at work that was way faster than this. He said Lenovo has had issues with incompatible components?Tried to contact Lenovo support but no options to submit for help. They don’t use email. They don’t allow chat from abroad. They have an app that took two hours to down load but crashed the laptop trying to install. The only option is to call them which is endless hold. Not cheap or convenient from abroad because they only allow I call the region I bought it from. Call-in is the only option?! Really? Can’t return. 3 months in, with AOL dial up speed. My options and patience are diminishing, may have to write this off and move on. Lenovo if your out there please let me know if you have any ideas. Junk- Don’t buy this computer.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having issues with your Lenovo Yoga 730-13. This device uses the latest 5G, 802.11AC WiFi. Although it is backward compatible to older b/g/n frequencies, be sure your router has the latest firmware updates available for optimum speeds and connectivity. Check with the router manufacturer for updates. With regard to maintaining optimum operating efficiency with this device, this system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. This model is a North American model. The manufacturer's warranty is valid in North America only. You should be able to reach the Lenovo.com/support web page from outside North America, this may vary depending on the country you are in. Try the following link for Lenovo.com/support. There is an online live chat available. Note the hours of operation are EST:  https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-730-13ikb/contactus lenovo

  • Rating: 1 out of 5 stars

    Systematically defective LCDs

    Posted
    RoyT
    • My Best Buy® MemberMember

    Bought a "new" Lenovo Yoga 730 at Best Buy. After one month of extremely light use, the screen flickered, flickered, flickered,...and died. Following Lenovo service guidelines and several attempted software fixes (including wiping my drive -- and ALL of my files and software) Lenovo accepted it for warranty repair. According to Lenovo's online maintenance tracker, they took 8 minutes to replace my LCD. Seemed pretty quick to me, so I curiously watched a few videos about how to change a Yoga LCD. Instead of just replacing the whole lid, they have to pry out the paper-thin screen. That's when I remembered the little dents on the bottom of the LCD of my new Lenovo -- they were pry marks from having the LCD replaced before! Since my computer had been working fine initially, I hadn't given them any thought. Yup, fool me for having an iota of confidence in Lenovo or Best Buy. A little research shows that Lenovos have a long history of LCD problems. Screen flickering is an extremely common failure mode for Yogas. No wonder they "repaired" it so quickly, they do it so much! So my "new" Yoga is either a factory lemon or a refurbished unit. Either way, now the LCD has failed again. That's what you're getting with Lenovo. TRASH! And Best Buy is selling this junk as "new". Beware.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having screen flicker issue with your Lenovo Yoga 730-13. This issue may due caused by a recent Windows 10 update that requires a separate update of both BIOS and video drivers on the computer. This is easily accomplished by using the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Rating: 1 out of 5 stars

    Screen Flickering 2 weeks after purchase

    Posted
    Cubbyfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased for this my daughter who is a freshman in college. The computer was purchased on 8/3 and on 8/22 she called to say the screen is flickering. She shut it down and powered it back up and it was fine. She had the same issue over the next few days. Finally, on 8/29......Friday before Labor Day weekend....it was getting to the point where it was hit or miss if it would even work. Of course the school's Tech Department was closed for the holiday. She took it to them on the 4th and they were unable to fix it and by this time the screen was just black and the computer was not usable. Today is the 11th and she is still without a computer as they are waiting for the part to fix it....they will not replace it. AND, her HUGE business project she started working on is on the computer so now she has to start over again. It's a huge stress for kids starting college to begin with all the adjustments and now to add this to the mix it has been an awful start to the school year for her. All of her books are online. All of her assignments are online. It has made it very difficult for her to get a routine in school because of this laptop fiasco. We spent a lot of money and had hoped to get 4 years out of this computer and it is not starting off so well.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that your daughter is having issues with her Yoga 730-13. This system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686. lenovo

  • Rating: 1 out of 5 stars

    Madly flickering screen!

    Posted
    Jennifer
    • My Best Buy® MemberMember

    As I now see in many, many other reviews on line, this Lenovo Yoga 730 laptop, which I just started using last week, has a KNOWN quality control issue with the wire connecting the motherboard to the monitor. Apparently Lenovo cut corners/costs in manufacturing, using a low quality and/or badly situated/installed wire. The screen started flickering a day or so after I started using it, and has been flickering off and on (sometimes going to total blackout) ever since. Geek Squad knows about it, and told me they will send it out for repair, taking 2-3 weeks. Lenovo customer service also will repair it (you send it via FedEx), they say, taking 1-2 weeks approximately (who knows how long, really). As with most laptop users, I am not able to be without my laptop for even a few days, let alone weeks. It is incredible to me that Lenovo and Best Buy continue to sell this faulty product, without a recall or offer to replace! That is just bad business!! We have long bought all our laptops (and most other electronics) from Best Buy, and I had a Lenovo Yoga previously, but now do not want to buy from either company again! I am stuck, about to buy another laptop (maybe from Dell or HP directly), and do not know whether to even go to the trouble of sending this one in for repairs. It is poor quality control, and terrible customer service. Not a happy customer, and Lenovo (and maybe Best Buy) has lost my business...

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having issues with your Lenovo Yoga 730-13. We recommend you call Lenovo Tech Support for your options at: 877-453-6686. Lenovo

  • Rating: 5 out of 5 stars

    I Love This Laptop

    Posted
    MikeP
    • My Best Buy® Elite Plus MemberElite Plus Member

    All of my previous mobile purchases have been Microsoft Surface products such as the Pro 3-6, Laptop and Go. I used them with the Surface docking station for desktop usage. I was in the mood for a change because I wanted a hybrid that is truly a laptop so I can work without the screen flopping. I often type in my recliner leaning back so the weight of a Surface screen causes it to flop. After doing some research on the Yoga line, I thought I would check it out. I went to BB to see this model. Incidentally, checking out any video type device on a sales floor can be futile since the bright lights and large open and noisy areas make it difficult to appreciate the true experience. I liked what I saw there, and even better, it was on sale! Here's what like Beautifully crafted Aluminum Body with slim side bezels. No trace of pixels at FHD. Color saturation is natural and gives great contrast at normal levels. Keyboard has nice travel without feely clunky with Lenovo curve at the bottom of each key. 3 stage backlit keyboard Big and wide glass touchpad with MS Precision Drivers Windows Hello fingerprint reader. Very accurate and works well for me Battery life is good -getting a full day out of it JBL speakers bottom firing are okay but could be louder 2 lightning USB C Ports (both charge) USB A(3.1) Quiet performance (no fan sounds though it 2) and stays cool No bloat ware except for Lenovo Utilities This is a beautiful laptop convertible and I heartily recommend this purchase. It can be used with the Lenovo pens or Wacomm.

    I would recommend this to a friend

    • Brand response

      Lenovo Product Expert

      Thank you for choosing the lenovo Yoga 730-13. We are pleased to hear that the value, features and performance of the Yoga 730-13 meets your computing needs so well. The Lenovo Yoga 730-13 model ships with just two adware programs, a 30-day trial of Microsoft Office 365 (as part of Windows 10 operating system) and a 30-day trial of McAfee virus protection. Lenovo computers ship with one of the cleanest factory software installs within the consumer computer industry. Lenovo

  • Rating: 1 out of 5 stars

    0 star review/worst laptop

    Posted
    BrokeCollegeStudent
    • My Best Buy® MemberMember

    Where do i even begin. Just a couple weeks ago i left a one star review because of the classic ‘screen flickering’ that unfortunately so many others are experiencing too. Today, my laptop just turned off and gave the “black screen of death” WHILE I WAS IN THE MIDDLE OF A 3 PAGE ESSAY THAT IS DUE IN 2 DAYS. It will not turn on/charge and theres nothing i can do unless i turn it over for someone else to fix. MIND YOU this laptop is brand new out of the box 3 months old. Since my last review, i have noticed increasing complaints on this laptop and a less star review. In justification i believe this laptop doesnt even earn 3 stars overall. Although some claim to have no issues, your still taking a gamble with buying this product whether it be smooth sailing or immiate chaos I will be taking my laptop in tomorrow, and see how much it will cost, as well as the time estimation. I will report my findings tomorrow, but from what im seeing on these reviews, it is a long process. If i can get this laptop fixed, i plan to immediately sell it, and never purchase a lenovo product again...

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you can not boot your Lenovo Yoga 730-13. Since the device was working, be sure any software you have installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. If you can not boot the device at this time, this system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686. lenovo

  • Rating: 5 out of 5 stars

    Love this computer!

    Posted
    DrDNA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had this computer a couple of weeks and am loving it. Pros: - Start up and shut down time. It is almost immediate. Gone are the days of waiting 5-10 minutes for the computer to boot up and shut down. Almost immediate. - Size - it is very light weight. That may for some though come at a disadvantage. See comments below on USB Ports. - Setup - set up was a breeze. It was all voice recognition through Cortana. It was a breeze. - Speed - for an i5 8th generation processor it is fast. - Cost - i got mine for a great price at BestBuy. Cons (not really) - Number of USB ports. The computer has one USB 3.0 port and 2 USB-C ports. I purchased an adapter that has multiple USB 3.0 ports, an HDMI port, at no impact to performance. Since most printing is Wi-Fi any more this has not posed a problem either. - Hard drive - I am still adjusting to the new SSD hard drives and their comparable size to the old drives. Their speed though outweighs some of the disadvantages. With the cost of external drives it is easy to configure to save pictures and media to that drive. 256GB is more than enough space for the non-media type items. Overall, I would rate this an exceptional computer. I have really enjoyed it and continue to learn some of the unique features that it has and am excited for its continued use. Plus, its a Lenovo and that speaks volumes about its quality.

    I would recommend this to a friend

    • Brand response

      Lenovo Product Expert

      Thank you for choosing the Lenovo Yoga 730-13. We are pleased to hear that the value, features and performance of the Yoga 730-13 meets your computing needs so well. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rating: 2 out of 5 stars

    Flickering issue

    Posted
    Jonny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the Lenovo Yoga 730-13 to replace a 3 year old laptop that was now struggling to run simple tasks such as web browsing and editing word/excel documents. The Yoga is a beautiful laptop that has sufficient power to easily complete tasks that I need to do. Unfortunately, the screen started flickering 3 days after I bought it. It took me the following 2 days to finally return it after contemplating whether I should exchange it or return it. For an $830 computer I wasn't expecting this kind of issue and I didn't want to have the same issue later on if were to get it exchanged, so I returned it. I did some extra research this time and bought the Lenovo ideapad 720s. Same Internals other than having a larger screen (non-touch), larger battery, upgradable single-dim RAM, and a dedicated low-end graphics card (MX150). I've been very happy with this laptop since then. Lenovo has replied to many of the reviews here that the flickering issue is due to software. I believe that it is most likely a hardware problem and many folks on the Lenovo forums agree.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you had a screen flicker issue with your Lenovo Yoga 730-13. The issue you describe could be caused by a Windows 10 update, that also requires a separate update of the BIOS and video drivers on the computer. This is easily accomplished by using the Lenovo Utility software installed on the computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo