A:AnswerWe are sorry to hear that you are having issues with the cursor showing on the screen of your Lenovo Yoga 7i-15. This does happen from time to time due to software updates/conflicts. First, using the touchscreen to navigate, be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers including those drivers controlling the touchpad/cursor, up to that latest version of Windows 10. By using the touchscreen on your Yoga 7i-15, you can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. After updating the BIOS files and drivers, restart your Yoga 7i-15 and check to see if the cursor has returned. If not, now try these troubleshooting tips, one by one until the problem is solved: https://windowsreport.com/mouse-cursor-disappeared-windows-10/. If the issue still continues, we recommend you contact Lenovo Tech Support for additional help. Let the technician assisting you know the steps you have already taken to speed things along: 877-453-6686.
A:AnswerYes, the Lenovo Yoga 7i-15 ships with a backlit keyboard. Just hold down the Fn key and at the same time, tap the Spacebar: once to turn on the backlighting, twice to increase the intensity of the backlighting and three times to turn off the backlighting.
A:AnswerNo. You will need a Thunderbolt 3.0/4.0 compatible universal docking station for the Lenovo Yoga 7i-15, model number 82BJ0001US, like this one, there are many varieties available, this is just one example: https://www.bestbuy.com/site/belkin-thunderbolt-3-docking-station/6343826.p?skuId=6343826
A:AnswerAlthough there is no built in ethernet port on this Lenovo Yoga 7i 15, you can connect this laptop to a ethernet cable by using a USB to ethernet adapter like this one: https://www.bestbuy.com/site/j5create-usb-3-0-to-gigabit-ethernet-adapter-gray/2001047.p?skuId=2001047
A:AnswerThis Lenovo Yoga 7i 15 model number 82BJ007TUS, ships with a 30-day trial of McAfee Virus Protection Software installed. It will activate automatically with the initial activation of Windows 11 and protect your computer for the 30-day trial period. You do not need to use McAfee VPS. You can uninstall McAfee and use the free Windows Defender VPS that comes with Windows 11 or you can uninstall McAfee and then install your choice of any compatible 3rd party VPS. The key is to uninstall McAfee if you will not be using it, as there can only be one active VPS on the computer at a time. Here is a link to information on uninstalling McAfee from Windows 11: https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25¢erWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9
A:AnswerThis Lenovo Yoga 7i 15 model number 82BJ007TUS, ships with 8GB Soldered DDR4-3200MHz RAM, Memory soldered to systemboard, no slots, dual-channel and is not upgradeable.
A:AnswerNo. This Lenovo Yoga 7i 15 model number 82BJ007TUS, ships with a 15.6 inch (screen size measured diagonally) IPS - FHD (1920x1080) 10-point Multi-touch screen, with a brightness level of 250 nits, has a Glossy finish. This screen provides 67 Percent of the sRGB (45 Percent NTSC) color gamut. The screen is made with AGC Glass for extra durability.
A:AnswerThis Lenovo Yoga 7i 15 ships with a 15.6 inch (screen size measured diagonally) screen, which is made from AGC Glass, which is scratch resistant and more durable than standard glass. Proper care should still be used with this material, as it is only resistant to scratches and can be damaged with improper use.
A:AnswerNo. The Active/Digital Pen for the Lenovo Yoga 7i 15 is sold separately, like this one: https://www.bestbuy.com/site/wacom-bamboo-ink-smart-stylus-for-windows-ink-2nd-generation-gray/6374981.p?skuId=6374981
A:AnswerWhile this Lenovo Yoga 7i 15 ships with Alexa capability built in, the feature only activates when the user enables the Alexa feature on this computer. You can disable later, if you choose, it just by exiting the app in the tool bar.
A:AnswerThe Lenovo Yoga 7i 15 model number 82BJ0001US ships with a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.
A:AnswerNo. The Lenovo Yoga 7i 15 model number 82BJ0001US, is compatible with an AES Protocol Active/digital Pen, which is sold separately. Here is a link to a compatible digital pen: https://www.bestbuy.com/site/wacom-bamboo-ink-smart-stylus-for-windows-ink-2nd-generation-gray/6374981.p?skuId=6374981
A:AnswerThe Lenovo Yoga Series 2 in 1 convertible laptops ship with 360-degree hinges that have been bench tested through 25,000 cycles without a failure to the hinge. All Lenovo products have a 1-year limited manufacturer's warranty that covers OEM hardware failures.
A:AnswerThere is a 30-day trial of McAfee installed that will activate with the initial activation of Windows 10 and protect your system for 30-days. After that trial period you can either purchase a McAfee subscription, uninstall McAfee and use the free Windows Defender virus protection that comes with Windows 10, or install your own 3rd party virus protection software - Just uninstall McAfee first before you turn on Windows Defender or install your own 3rd party virus protection. There can only be one active virus protection software on the computer at a time. Here is a link to information on uninstalling McAfee from Windows 10: https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25¢erWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9
A:AnswerHi Simon thanks for your question. The Lenovo Yoga 71 15.6" laptop model #82BJ0001US ships with a 4 CELL 71WH Lithium Polymer battery with an estimated usage of up to 16 hours.
