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Hello, we are sorry to hear that you are having trouble with your Yoga. If you are able to access a web browser with your Yoga, here is a link to a Lenovo Support troubleshooting step guide to help resolve this issue: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-9-14irp8/threesteps If you cannot operate your Yoga, we recommend directly contacting Lenovo Support for assistance.
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