“My laptop will not go out of tablet mode and I cannot use the keyboard. I contacted Lenovo support and they had me do a factory restore and it did not solve the problem This laptop is less than 60 days old. Can I change to Windows 10?”
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Hey there, we're sorry to hear that you're having this issue. First, you could switch operating systems if you decide to. If you'd like to continue to try to resolve the issue, recommend checking for any pending updates on your system. You can do this by going to Settings > Update & Security > Windows Update. If there are any updates available, please install them and restart your device. Also, check for updates in Lenovo Vantage on your Yoga. On the home screen, select the "Check for updates" button and apply any available updates, following on screen prompts. If your issue persists after these steps, you may want to try reinstalling the drivers related to tablet mode. You can do this by going to Device Manager > Human Interface Devices. Here, you should see several HID-compliant device entries. Right-click on each one and select 'Uninstall device'. Once all have been uninstalled, restart your device. The drivers should automatically reinstall on startup. Hope this helps!
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