Everything for Back to School — and then someShop now

Main Content

Questions & Answers

Page Showing 101-120 of 387 questions
  • QuestionCan I buy a warranty after I pick up the item

    Asked by Warranty.

    • Answer You can add an extended warranty for a product at Best Buy after you pick it up. Best Buy offers a 60-day window to add Geek Squad Protection Plans, which include standard plans, plans with accidental damage from handling, and product replacement plans. To add a plan, you need to be logged in to your account and visit your purchase history page. If you did not opt for the plan during the purchase, you can still add it within 60 days by bringing the item into a Best Buy store...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the plate size ?

    Asked by Mimi.

    • Answer the plate will hold a BIG plate. I really like this microwave, I chuckle when the microwave is done and it sings to you.

      Answered by JudyG

  • QuestionI don't see container/box size? Will it fit in car trunk, I'm picking it up.

    Asked by Sherrylyn.

    • Answer The W x H x D dimensions for the carton that the LG 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean® - PrintProof™ Black Stainless Steel, Model # MVEL2033D comes in are 33 9/16" x 21 1/16" x 20 9/16" with a weight of 73.8 lbs...^Ivan.

      Answered by LG Digital Customer Care

  • Questiondoes it have a under light over the stove?

    Asked by jpw5.

    • Answer Yes it does, high and low

      Answered by Anonymous

  • QuestionHow quiet is the exhaust fan when it is on? Is there a sone number in the specs?

    Asked by QuietIsNecessary.

    • Answer Quieter than previous microwave.

      Answered by GaryR

  • QuestionI'm looking to replace a broken glass turntable, does anyone have the (correct) replacement model for a MVEL2033F?

    Asked by LongInstallationWait.

    • Answer No

      Answered by user950009

  • QuestionCan this microwave be mounted to the wall?

    Asked by Easy.

    • Answer Hi there! Thank you for sharing your inquiry with us regarding the LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel. We understand your inquiry about the installation of this unit. This model is specifically designed to be mounted to an upper cabinet, and the back of the microwave is secured to the wall using a mounting plate that is included with the unit. https://www.bestbuy.com/product/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G56535L9 It requires both the wall support and the top cabinet attachment for a safe and secure installation. We want to ensure your setup is perfect, so for further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs it energy star compliant?

    Asked by Fcomet.

    • Answer Yes it is labeled as such

      Answered by Gsnook

  • QuestionHello- Can the microwave be used to toast bread?

    Asked by DutchClean.

    • Answer Microwave ovens are not designed for toasting bread, but you could toast bread in the LG 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean® - PrintProof™ Stainless Steel, Model # MVEL2033F, or any other microwave oven regardless of brand or manufacturer, but won’t replicate the crispy texture you achieve from traditional toasters. Different types of bread will yield different textures and tastes when microwaved...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI bought this LG microwave on Jan 19, 2024, and it failed mid April, 2025 shortly after the manufacturer's warranty expired. It prompts to reset time, beeps nonstop, shuts down, may or may not reset. My sister has the same model with the exact issue. Help

    Asked by ChristinaB.

    • Answer Hello there, TeeBee. We understand your inquiry about your LG MVEL2033F over‑the‑range microwave. Thank you for sharing these details—your feedback is important to us and helps ensure we’re delivering reliable products. As a first troubleshooting step, please fully power‑cycle the microwave: unplug it from the wall outlet (or switch off the dedicated circuit breaker) for at least 60 seconds, then reconnect power. This process can help reset the internal control board and clear any errant prompts. Additionally, confirm that the outlet is supplying a steady 120 V and that the circuit breaker hasn’t tripped, as inconsistent power can trigger continuous beeping and reset loops. If you continue to experience the same behavior—especially so soon after warranty expiration—our team is ready to explore possible solutions and discuss service options. https://www.bestbuy.com/site/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-stainless-steel/6508563.p?skuId=6508563 Please send us a private message on Social Media @LGUSSupport so we can gather a few more details (like any on‑screen error codes) and coordinate the next steps. We appreciate your patience and look forward to helping you and your sister get back to cooking with confidence —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs the door a 'zero' radius or clearance door?

    Asked by KAC.

    • Answer Hello there! Thank you for your inquiry. We understand that you're asking about the door style of the LG MVEL2033F Over-the-Range Microwave. This model features a right-to-left swing door, and it does not have a "zero radius" or clearance door. The door swing is designed to open to the left. https://www.lg.com/us/cooking-appliances/lg-mvel2033f-over-the-range-microwave#pdp_specs For any further questions or assistance, feel free to send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help you. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan the unit be mounted only on the wall, without an upper cabinet, or does it need the extra support?

    Asked by Willie.

    • Answer Oven needs affixing the front end to the cabinet base above.

      Answered by RichardP

  • QuestionThe depth of the cabinet opening is 14 inches. My current Panasonic microwave fit even though it required a maximum depth of 13 inches. Will the LG microwave fit also even though it requires a maximum depth of 13 inches?

    Asked by George.

    • Answer Hi there, George. Thank you for your question about the LG Over-the-Range Microwave (model MVEL2033D). We understand you're concerned about whether it will fit into a cabinet opening with a depth of 14 inches. The maximum depth for this LG microwave is 15 7/8 inches (exterior depth). Since your cabinet opening is 14 inches deep, this microwave won’t fit without some modification to the opening, as it exceeds the available space by almost 2 inches. Your Panasonic microwave likely fit because it was designed to accommodate a slightly shallower depth (maximum of 13 inches), but the LG model requires more space. https://www.lg.com/us/cooking-appliances/lg-mvel2033d-over-the-range-microwave#pdp_specs If you would like more assistance with finding a microwave that fits your specific dimensions, feel free to reach out, and we’d be happy to help you find the right one. You can also send us a private message on Social Media @LGUSSupport for further guidance. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this come with the mounting bracket for installation over a range?

    Asked by BBShopper.

    • Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the installation components for your LG 2.0 Cu. Ft. Over-the-Range Microwave (MVEM1825F). We can confirm that this model includes the necessary mounting bracket, hardware, and templates required for a standard installation over your range. We recommend verifying that all pieces are present in the packaging before beginning your installation process to ensure a smooth setup. https://www.bestbuy.com/product/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G56535L9 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this be vented horizontally? My vent box is in the wall.

    Asked by BBShopper.

    • Answer Yes! It goes out the front/top or straight out the rear through the wall!

      Answered by JodyT

  • QuestionShipping box dimensions

    Asked by Ron1980.

    • Answer Hi there, Ron. Thank you for your interest in the LG Over-the-Range Microwave (MVEL2033D). The shipping box dimensions for this model are 33 9/16 inches (W) x 21 1/16 inches (H) x 20 9/16 inches (D), with a shipping weight of 73.8 lbs. https://www.lg.com/us/cooking-appliances/lg-mvel2033d-over-the-range-microwave#pdp_specs If you have any further questions or need assistance, feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to help. We hope this information helps with your planning! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this be used above a gas stove?

    Asked by Courteney.

    • Answer Yes. My unit is above my gas range.

      Answered by zebra

  • QuestionWhat color are the LED clock numbers? White, green, or blue are the most common colors. Blue is near impossible to see, white is not much better green is the easy to see from across the room.

    Asked by Tyler106.

    • Answer White. However, they don’t show up well even in a well lit room.

      Answered by ElizabethS

  • Questionwhat is an address of the LG Over the Range producer/factory

    Asked by Anonymous.

    • Answer Hello there! LG does not provide specific addresses for their production facilities publicly. However, LG's major manufacturing and assembly operations are generally located in various locations around the world, including the United States, South Korea, and other countries. For more detailed information about LG's facilities, we recommend contacting LG customer service directly. If you have any other questions, feel free to ask! -Junel

      Answered by LG Digital Customer Care

  • QuestionCan this microwave be used build in (I am not intent to use the ventilation part I have a separate range hood)

    Asked by Gochy.

    • Answer Yes there is a piece to direct the airflow from the vents out the front of the unit

      Answered by Talon4x4