Questions & Answers
- Model:
- LMV2031SB
- |
- SKU:
- 3369024
Q: QuestionHow did steam from the boiling water on the stove get into the microwave, and make it stop working? It acted like there was an electrical short. The vent on the microwave was on high and it was blowing air out of the top of the microwave.
Asked by KellyM.
- A:Answer Hi there! Thank you for sharing your experience with the MVEL2033F. We understand how concerning it can be when appliances malfunction, especially with issues that resemble electrical shorts. Steam from boiling water can sometimes enter the microwave if the venting system isn’t functioning properly or if there’s excessive steam buildup in the kitchen. When the microwave's vent is set to high, it can cause air to be drawn from the kitchen, potentially bringing moisture with it. This moisture can lead to temporary issues with the microwave, including performance interruptions. As a troubleshooting step, please ensure that the microwave is properly ventilated and that the air intake and exhaust are not blocked. If the issue persists, it may be beneficial to disconnect the microwave for a few minutes and then reconnect it. If you continue to experience problems, please send us a private message on Social Media @LGUSSupport so our team can assist you further. We appreciate your patience! —Avril
Answered by LG Digital Customer Care

Q: QuestionI don’t have a vent. Can this work ductless? Or can this microwave be installed without outside venting?
Asked by HGTVqueen.
This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
- A:Answer Yes. You have three choices for venting. 1 - Vent up through roof 2 - Vent back through wall. 3 - Vent back into room (ductless)
Answered by Anonymous
Q: Questionis the power cord included and the mounting bracket
Asked by Anonymous.
- A:Answer Thank you for reaching us regarding LG Microwave. The LG MVEL2033F over-the-range microwave comes with a power cord, but it does not include a mounting bracket. You can usually buy the bracket separately or it might be provided with the installation service from the retailer. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MVEL2033F.BRSELGA. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionIs it hard to vent this microwave thru the cabinet then thru the wall? What extra parts will I have to buy?thank you for info
Asked by BigRuss.
This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
- A:Answer Hello there, thank you for reaching out with your question. Venting the MVEL2033D microwave through the cabinet and then through the wall is definitely possible, but it may require additional parts depending on your kitchen setup. Typically, a venting duct and a transition piece are needed, which aren’t included with the unit. We recommend consulting with an installation professional to ensure everything is set up correctly. For a detailed parts list or further assistance, please send us a private message on Social Media @LGUSSupport. We’d be happy to guide you through the process. Thanks again for your inquiry! —Avril
Answered by LG Digital Customer Care

Q: QuestionWhere is the serial number located? Found the sticker inside with model numbers etc. but nothing that signifies a “serial number “
Asked by Rabidronnie.
This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
- A:Answer per my call with LG customer service when trying to register my microwave, the serial number is the number shown under the QR code on the LG Thin label next to the label with the model number information.
Answered by chucknbuck30
Q: QuestionWhat color is the interior?
Asked by Megs.
- A:Answer Thank you for reaching us regarding LG Microwave. The interior color of the LG MVEL2033F over-the-range microwave is gray. It has an EasyClean® interior that resists stains and buildup, making it easy to keep clean. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MVEL2033F.BRSELGA. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionCan I use this microwave without venting it
Asked by Stud.
- A:Answer Thank you for reaching us regarding LG Microwave. Yes, the LG MVEL2033F microwave can be used without venting it externally. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MVEL2033F.BRSELGA. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionIs there a matching “plate” to make it fit a 36 inch wide.space?
Asked by Neen.
This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
- A:Answer Thank you for reaching us regarding LG Microwave. The LG MVEL2033D over-the-range microwave does not have a specific "plate" designed to make it fit a 36-inch wide space. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MVEL2033D.BBDELGA. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionCan it seat on counter top thanks in advance
Asked by Anonymous.
- A:Answer Hello there, thank you for your question about the MVEL2033F model. This model is designed as an over-the-range microwave, meaning it includes filters located under the unit that would not be conducive for countertop use. For optimal performance, it should be installed above the range. If you have any further questions or need assistance with anything else, please feel free to send us a private message on social media @LGUSSupport, and our team will be happy to help. We appreciate your time! —Avril
Answered by LG Digital Customer Care

Q: QuestionIf you purchase the LG Model MVEL2033F microwave oven from Best Buy, do you also install and service it when necessary? What does Best Buy charge for installation?
Asked by Mamajo.
- A:Answer Hi there, Mamajo! Thanks for reaching out about the LG Microwave (MVEL2033F). It’s great that you’re planning ahead for installation and future service, and we're glad to help clarify how this works when purchasing through Best Buy. When you buy an LG microwave from Best Buy, the installation and service are handled directly by Best Buy, not LG. Pricing can vary depending on your location and the specific installation requirements, so Best Buy provides the most accurate quote at checkout or through their customer service. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G56535L9. If you’d like us to help further or review anything else, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril
Answered by LG Digital Customer Care
Q: QuestionIS THERE A FILTER FOR THIS MICROWAVE VENT?
Asked by Charli.
- A:Answer yes, dual filters, I direct vent to the outside and it works great even at the lowest setting
Answered by DavidD
Q: QuestionI am returning a LG over the range microwave because the light is not bright enough to see what you’re cooking on the stove. Does this microwave have bright enough light to see what you’re doing? And does it come with a kitchen timer?
Asked by Lightingandtimer.
- A:Answer its bright enough for me , and the kitchen timer is good has a tune it plays when its done
Answered by Bmiles13
Q: QuestionIs the support to fix the micro wave to the wall included? Tks.
Asked by Anonymous.
- A:Answer to the wall or to the upper cabinet is included
Answered by Bmiles13
Q: QuestionDoes this microwave have an inverter?
Asked by Dee.
This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
- A:Answer No
Answered by user778886
Q: Questionhow is the over the range oven mounted?
Asked by Anonymous.
- A:Answer i got it installed from a professional (took an hour). Seems simple and there are videos of mount on youtube. - Take out the old over the range - make sure exhaust is set right - install the frame (ensure atleast 1 screw is in stud). - Fit and screw on top all screws (including one's for drywall) come within.
Answered by user379673
Q: QuestionHi, this microwave have extractor once the range is on? thank you.
Asked by liana.
- A:Answer Hi there! We understand your inquiry regarding the features of your LG 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean. This model is equipped with a powerful venting system that functions as an extractor to remove smoke and odors when using your range. https://www.bestbuy.com/product/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G56535L9 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan i use LG Lmv 2031 st on my Lg lmv 2031 BD00microwave magnetronS. I can’t find pat of my Lg Lmv 2031 BD00?
Asked by Anonymous.
This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
- A:Answer Thank you for your interest in the LG 2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean® (LMV2031ST) model. The LG LMV2031ST and LMV2031BD00 microwaves are different models, so their parts may not be interchangeable. The LMV2031ST is a 2.0 cu ft over-the-range stainless steel microwave. Use the specific parts designed for the LMV2031ST when replacing parts. If you can't find replacement parts for the LMV2031BD00, contact LG or an appliance repair service for assistance in finding the right parts. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LMV2031ST.BSBELGA. ^Cris
Answered by LG Digital Customer Care

Q: QuestionCan this microwave be installed in a cabinet and not above the range?
Asked by WCPH.
- A:Answer Hi there. We understand your inquiry regarding the installation of your LG 2.0 Cu. Ft. Over-the-Range Microwave. This model is specifically designed for over-the-range installation and requires the structural support and ventilation configurations associated with that setup; it is not intended for standalone cabinet installation. https://www.bestbuy.com/product/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-stainless-steel/J7G56535L9 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDo you think the logo could be removed? Maybe it's attached with double-sided tape?
Asked by Nola504.
- A:Answer No it can’t
Answered by DHSamsung
Q: QuestionWhat vent parts are needed to vent from the top front?
Asked by Sketch.
- A:Answer all vent parts (including steel closing vents) come included
Answered by user379673
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