Questions & Answers

Q: QuestionCan LMV2031ST replace the old model LMVM2085ST?

Asked 5 years ago by GeorgeElmhurstIL.

• A:Answer Hello GeorgeElmhurstIL. All Over-the-Range microwave ovens are designed for installation between upper kitchen cabinets that have a minimum width of 30" between them and a minimum height of 30" between the bottom of the cabinets and the Cooktop/Countertop surface before the microwave is installed. The LG 2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean®, Model # LMV2031ST has a width of 29 7/8", a height of 16 7/16", and a depth of 15 13/16". The LMVM2085ST has a width of 29 15/16", a height of 16 7/16" and a depth of 15 5/8"...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionIs there a light below the microwave to illuminate the range top?

Asked 5 years ago by Anonymous.

• A:Answer Yes, there should be an area on your panel marked “light”

  Answered 5 years ago by FrugalGuyVerified Purchase

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Q: QuestionNot heating lights on and setting cook 2 minutes but food not heated

Asked 5 years ago by Anonymous.

This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel

• A:Answer Could you please clarify if the "heating lights" that you are referring to for the LG 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - PrintProof™ Black Stainless Steel, Model # LMV2031BD is the interior cavity light? This light is supposed to turn on when the door is opened and it will turn off when the door is closed then turn on when you start cooking and stay on during cooking. Does the light turn on at all? Does the microwave run at all after you have set the time for cooking but doesn't heat up? If the the diode in the oven burns out, the magnetron won't receive enough voltage to operate, preventing the microwave from heating. When the diode fails, it is often visibly burned out. It will need to be replaced....^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionI need a 36” wide microwave as that is how wide the space is between my cabinets. Is there some kind of spacers available to fill the extra space?

Asked 5 years ago by Anonymous.

• A:Answer LG does not offer any fillers for this unit. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the serial number of model LMV 2031 st. Can’t read the sm #

Asked 5 years ago by Fuzzface.

This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel

• A:Answer In some newer models, the serial number can be located are on the label affixed to the rear of the unit due to space restrictions. On older models the serial number is located on the door frame. If you need further assistance, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Thank you. ^DLIs

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionHow much does it cost to have the old microwave removed and disposed of?

Asked 5 years ago by Rita.

• A:Answer When we bought this microwave, the haulaway was included in the cost of delivery and installation. Check your order to make sure, however.

  Answered 5 years ago by jacksan1

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Q: QuestionDoes this microwave vent out the back ?

Asked 5 years ago by Harv.

This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave - Smooth White

• A:Answer The LG 2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean®, Model # LMV2031ST can be vented in one of three ways: Roof-Venting, Wall-Venting, or Room-Venting. It is shipped with the blower assembled for roof-venting. You need to adjust the blower if you want wall-venting or room-venting installation. If you choose the rear exhaust method (i.e. roof or wall-venting), be sure there is enough clearance within the wall for the exhaust duct...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: Questiondoes the trim kit come with the microwave?

Asked 5 years ago by rocky.

• A:Answer The Trim Kit for the LG 2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean®, Model # LMV2031ST is an optional accessory that has to be purchased separately...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan you use timer and cook at the same time

Asked 5 years ago by Lisam.

• A:Answer Yes. Both at same time is not an issue.

  Answered 5 years ago by CustomerVerified Purchase

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Q: QuestionIs the white model you currently sell the same as the picture, with a white display and predominantly white door, or is like the one on the LG site and everywhere else with a black display and button zone, and black door middle?

Asked 5 years ago by Steve.

This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave - Smooth White

• A:Answer The LG 2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean®, Model # LMV2031SW comes in two variants. Please contact Besy Buy's Customer service to inquire which variant they sell...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the cubic feet per minute rating for these hood/microwaves?

Asked 5 years ago by Anonymous.

• A:Answer Vent Air Flow (CFM) is 400. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionCan this model vent through the roof too?

Asked 5 years ago by Anonymous.

• A:Answer Yes ours was vented thru the roif❗️

  Answered 5 years ago by Egrandna7Verified Purchase

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Q: QuestionThis model doesn't remind you subsequent beeps after the cooking time is up. All I hear is the end-time beep, then no reminder beeps. Is there a setting to get this turned on?

Asked 5 years ago by Fallini.

• A:Answer No

  Answered 5 years ago by Silhyboy

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Q: QuestionWe purchased LG Microwave Model LMV2031BD for our office kitchen. How do you turn on the cooking light? The light turns on when you open the door, but you can't see inside while it is cooking.

Asked 5 years ago by Tecta.

• A:Answer I can see inside when I cook and I have poor eyesight. I just look through the window. The light seems to come on automatically

  Answered 5 years ago by MdInez

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Q: QuestionDoes this model or any model for over the range microwave have back lighting?

Asked 5 years ago by Anonymous.

• A:Answer Neither the LG 2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean®, Model # LMV2031ST nor any of our other over-the-range microwave ovens have back lighting...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this model LG - 2.0 Cu. Ft. Over-the-Range Microwave - Smooth White Model:LMV2031SW replace the 2011 model LMV1680WW?

Asked 5 years ago by Anonymous.

This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave - Smooth White

• A:Answer Don't know. We replaced an LG model LMV2015ST. Perfect fit. Did have a new wall mounting bracket.

  Answered 5 years ago by Stan

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Q: QuestionCan this be used for a countertop unit

Asked 5 years ago by Phil.

This question was asked about the related product: LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Black Stainless Steel

• A:Answer The LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - PrintProof Black Stainless Steel, Model # LMV2031BD has vents under the unit and does not have feet to sit it on a Countertop. It is not designed to be used as a Countertop unit...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan you change the display color on the clock on the LG LMV1762ST?

Asked 5 years ago by Disappointed.

• A:Answer No, the color of the display is unable to be adjusted. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionDoes LG make a microwave that has a blue display light?

Asked 5 years ago by Disappointed.

• A:Answer All of our microwaves currently have a white display. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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