“I bought the surround sound for my LG OLED TV and when I set the sound as interior tv speakers and audio out optical. when I do this the soundbar and the TV speakers are not in sync and off by a millisecond why is this happening might take It back”
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This lag is common with sound bars. Just turn off the TV speakers. More speakers does not equal better sound quality. Even if they are synchronized in regards to timing, multiple speakers that have not been engineered to work together will give you a sound wave interference pattern that results in terrible sound irregularity as you move through the room. The reason for having a sound bar is to get larger, higher quality speakers capable of producing richer, cleaner sound than the internal speakers can deliver. If this is not true, then get rid of the sound bar. If it is true, then don't mix higher sound quality with lower quality. The result will be lower quality. TLDR. Please turn off the TV speakers whenever you use a sound bar.
Sorry, there was a problem. Please try again later.It’s possible the sound bar is defective. But first do a quick check to see if the cords all are snug in their spots. Hope the issue can be resolved!
Sorry, there was a problem. Please try again later.I am sincerely sorry for the unfortunate experience you have had with your audio system. Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
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