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We had the same problem. Check you have the sound bar the correct way up. It’s confusing as the LG logo is not at the front of the sound bar.
Sorry, there was a problem. Please try again later.I would make sure the batteries are in right. I f it does not work, I would try a different set of batteries. If that does not work, then I would call Best Buy and inquire with them. They should offer free tech support.
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