“When I use this with my 2020 13” MacBook Pro (HDMI+USB C Adapter), the picture doesn’t fill the screen—it crops with a significant black border. Anyone else experiencing or have a fix?”

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• The problem is your MacBook's resolution limits

  Answered by ScottyMcKJ 3 years ago

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• Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

  Answered by LG Digital Customer Care 3 years ago

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