“The display seems to be locked with "15 E" lit up, and the water will not come through the door. Otherwise it seems to be cooling down from when it was plugged in about 5 hours ago. What can we do?”

Asked by JOE 5 years ago

1-2 of 2 Answers

Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Answered by LG Digital Customer Care 4 years ago
Sorry, there was a problem. Please try again later.
Try unplugging , wait a couple of minutes and plug back in. This should reset the control board.
Answered by Catie 5 years ago
Sorry, there was a problem. Please try again later.