Questions & Answers

Q: QuestionMy washer shakes like crazy during the spin cycle. I think one of the leveling legs is stripped. How can I get a replacement?

Asked 11 years ago by Nan.

• A:Answer Nan, I'm sure you have verified that the shaking is not due to an unbalanced load? Just checking! To order another part, you can contact MCM Electronics, an LG Authorized Parts Distributor at (800) 824-9491 or visit them online at www.mcmelectronics.com/conte...IFV

  Answered 11 years ago by LG Digital Customer Care

  
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Q: Questionrunning a gas supply through a wdp4v pedestalWe are building a new house, and we will order a LG dlgx3471v gas dryer. I understand through LG support that the gas supply in the back of the dryer is on the back right, towards the bottom (standing in front of the dryer). Where is the best location to stub out the new gas supply to connect to the dryer? Can it be installed in the floor and run up through the pedestal, or should it come out of the wall?

Asked 12 years ago by Anonymous.

This question was asked about the related product: LG - 27" Laundry Pedestal with Storage Drawer - Graphite Steel

• A:Answer My LG dryer is actually electric but I have always had the pipe feed a gas dryer from the wall. Running it up through the pedestal would mean that it would be very awkward to work on. Would be additional plumbing nightmares and chances for leaks. Also wondering if it would be exposed to extra rubbing against piping? Would not recomend.

  Answered 11 years ago by bigcat1960

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Q: QuestionIs WDP4W compatible with WM2277HW and DLE5977W?

Asked 12 years ago by Jenny.

• A:Answer As it turns out, these older models are not in our online data base, please visit LG Live Chat: https://www.lg.com/us/support/message-customer-support

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionWill the pedestal WDP4W fit LG washer WM0642HW and dryer DLE0442W?1) I would like to verify the pedestals will work with the existing LG washer/dryer. 2) Is it possible to have the pedestals installed to existing washer and dryer by the delivery person?

Asked 12 years ago by Anonymous.

• A:Answer They work perfectly with the current LG washer and dryer. Not sue about the older models. Check the LG website.

  Answered 12 years ago by Tardisrider99

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Q: QuestionIs this pedestal compatible with the Kenmore Elite model 31512 manufactured for Sears by LG?

Asked 12 years ago by Anonymous.

• A:Answer Please LG Live Chat https://www.lg.com/us/support/message-customer-support or call LG Customer Service at (800) 243-0000

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionDo you ship to Australia?

Asked 12 years ago by Anonymous.

This question was asked about the related product: LG - 27" Laundry Pedestal with Storage Drawer - Graphite Steel

• A:Answer For delivery and shipping related questions please get in touch with www.forums.bestbuy.com or call 1-888-BEST BUY (1-888-237-8289). Thank you!

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionCan someone setup/install this product in my home?If someone can install this for me, about how much would it cost? thank you!

Asked 12 years ago by Anonymous.

• A:Answer For set-up and installation related questions please get in touch with www.forums.bestbuy.com or call 1-888-BEST BUY (1-888-237-8289). Thank you!

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the universal pedestal fit the LG 5170W Dryer?

Asked 12 years ago by Anonymous.

• A:Answer These pedestals are meant for the laundry units that belong to the front-loader category: http://www.lg.com/us/front-load-washers

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionWill LG Tromm Pedestal WDP4W work with LG Tromm washer WM2077CW?

Asked 12 years ago by Anonymous.

• A:Answer As it turns out, the information you are looking for is not in my data base anymore, since the Tromm are older units, please visit the LG LiveChat Team www.lg.com/us/support/message-customer-support for assistance.

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionCompatible with "Compact" units? (ie WM1355HW & DLEC855W)Is this Compatible with "Compact" units? (ie WM1355HW & DLEC855W) or what would be?

Asked 12 years ago by CJ.

This question was asked about the related product: LG - 27" Laundry Pedestal with Storage Drawer - Graphite Steel

• A:Answer As it turns out, the pedestals are only for the larger (full-size) units.

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionIs there a pedestal for compact washer/dryer, i.e., wm1355hw?

Asked 12 years ago by KG.

• A:Answer As it turns out, there is no pedestal that would fit a compact laundry unit.

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionDoes anyone know if this WDP4W pedestal will fit the LG DLEX8000W?

Asked 12 years ago by maria.

• A:Answer I do ;) Hello Maria, you will need the WDP5W (29" wide) for the DLEX8000W - the other one (WDP4W) is too small, it's meant for the 27" wide laundry units. Have a great weekend!

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionWill this pedestal fit LG model WM2455HG washer & LG model DLE2701V dryerWill this pedestal fit LG- Model WM2455HG washer and the LG-Model DLE2701V dryer?

Asked 12 years ago by Anonymous.

• A:Answer Yes, this is the right size pedestal for your laundry units (27" wide).

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionIs this compatible with WM3455HS? Can it be altered to do so if not?I'm looking for a pedestal for my WM3455HS this is slightly larger, but not by much, just wondering if there is a way to make it work.

Asked 12 years ago by Audree.

• A:Answer As it turns out the WM3455HS is a compact model (24" wide). Pedestals are only available for larger models (either 27" or 29" wide). Sorry for the inconvenience. Thank you. We appreciate your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else. Have a lovely weekend!

  Answered 12 years ago by LG Digital Customer Care

  
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Q: Questionwhat pedestal will fit model WM2077CW AND DLE3777W

Asked 12 years ago by Anonymous.

• A:Answer Hello, as it turns out the model numbers of the washer and dryer you are asking about are not in my system anymore. The Pedestal WDP4W is for LG 27"-wide front loaders. To confirm if your units would be compatible please feel free to visit the LG LiveChat Team at www.lg.com/us/support/message-customer-support for assistance. Thank you, have a lovely week!

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionWill this Pedestal work with a Samsung Dryer DV405ETPAWR?My friend gave me a pair of LG pedestal WDP4W and I have a Samsung (WF405ATPAWR) Washer & Dryer (DV405ETPAWR) can I use the LG pedestal for my Samsung units?

Asked 12 years ago by Gman.

• A:Answer As it turns out, we cannot recommend to stack units from two different manufactures. Thank you for your question.

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionWill this pedestal model WDP4W fit my washer WM2455HG and dryer DLE5955?Any other pedestal models that would work?

Asked 12 years ago by Laundry wife.

• A:Answer Yes the WDP4W would fit. Other options are: WDP4R (red) or WDP4V (graphite steel). Thank you. We appreciate your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else. Have a lovely week!

  Answered 12 years ago by LG Digital Customer Care

  
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Q: QuestionWill Pedestal work with LG model wm1814cwWill this Pedestal Model: WDP4W work with an older LG model wm1814cw?

Asked 13 years ago by Anonymous.

• A:Answer Hello, as it turns out, the specifications of the wm1814cw are not available to me at the moment. This pedestal is for 27"-wide LG Front-loaders (with front controls). For older models I recommend to consult the LG LiveChat Team at https://wws.lg.com/us/support/message-customer-support Thank you, have a great weekend!

  Answered 13 years ago by LG Digital Customer Care

  
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Q: QuestionWill these pedistals work with models WM2496H and DLE9577WM?

Asked 13 years ago by Jimmy.

This question was asked about the related product: LG - 27" Laundry Pedestal with Storage Drawer - Graphite Steel

• A:Answer Hello Jimmy, as it turns out I don't have much information about your laundry units. This pedestal fits 27" wide LG front-loaders (with front-controls) but please check with costumer service, you might need additional parts of information? Visit the LG LiveChat Team at https://wws.lg.com/us/support/message-customer-support Thank you, have a great week!

  Answered 13 years ago by LG Digital Customer Care

  
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