A:AnswerWhen you open up the left door, lift and remove the bottom shelf from the door. You will see the filter. You need a LG Water Filter LT800P to replace the other filter.
A:AnswerThe 4 Split (3 Fixed/1 Folding), Cantilevered Spill Protector™ Tempered Glass Shelves, the Glide N' Access™ Shelf, Glide N’ Serve™ Drawer, Door bins and Crisper Bins in the ENERGY STAR® Qualified LG Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel, Model # LMXS30776S can all be easily removed and they are all easy to clean. The trim around the glass shelves is tight & the glass cannot be removed but crud cannot get in under the trim...^IFV
A:AnswerHi Bev. Please pardon us but we are not clear on if you are inquiring about the Pullout drawer or CustomChill™ Drawer for the ENERGY STAR® Qualified LG Door-in-Door® 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel, Model # LMXS30776S. You should be able to pull either drawer out and then lifting it up slightly to remove the drawers from the refrigerator, much like removing the drawers on a chest cabinet. If you need further assistance, please contact our Support Center at (800) 243-0000...^IFV
A:AnswerThe LG 6 month / 200 Gallon Capacity Replacement Refrigerator Water Filter (Part # ADQ73613401) Model # LT800P is the compatible water filter for the ENERGY STAR® Qualified LG Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water, Model # LMXS30776S...^IFV
A:AnswerHi Borninsicily. Make sure that the dispenser for the LG Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel, Model # LMXS30776S is not locked. Pressing and holding the Alarm and Lock button simultaneously for 3 seconds locks the dispenser and doing the same will unlock the dispenser...^IFV
A:AnswerThe Durabase® in the ENERGY STAR® Qualified LG Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel, Model # LMXS30776S is a storage space recommended for the preservation of large food items. The Durabase® Divider is used to organize the Durabase area into sections and can be adjusted from side to side to accommodate items of different sizes. The CustomChill® Drawer is the middle drawer that also has adjustable dividers. Please contact our Support Center at (800) 243-0000 to verify if the dividers are removable...^IFV
A:AnswerThank you for reaching out. For best assistance with your inquiry, we recommend reaching out to Best Buy directly. Their phone number is 1-888-BEST BUY (1-888-237-8289). ^CP
A:AnswerI am wondering if the cable to the drawer has been improperly installed or is not connected. Go to YouTube and search by your model - we did and it gave us excellent instructions as well as where to find the connection to the drawer....check this first. We actually took our drawer out to get it into the house and reconnected it and replaced it after ourselves....was pretty easy to do this one....
A:AnswerThe ENERGY STAR® Qualified LG 29.7 Cu. Ft. 4-Door Door-in-Door French Door Refrigerator, Model # LMXS30776* is only available in the PrintProof™ Stainless Steel and Black PrintProof™ Stainless Steel finishes...^IFV
A:AnswerThat's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
A:AnswerWe are having the same problem as well. It is very difficult to get this fridge leveled and the left door wants to slam shut while the right stays open.