“I have the LG Qned 65 TV, i could not get the sound bar to work properly it would never stay connected through blue tooth, when connected via hdmi port the TV recognized but the soundbar but the sound bar would not play.”
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Hello there. Thank you for bringing this to our attention. This isn't definitely the experience we want you to have. Here are the key points that may help address the problem: Resetting the soundbar, Troubleshooting the HDMI connection, Checking sound settings, Disabling Quick Start+, or Trying a wired optical connection. Additionally, here is a link that can help with this issue: https://www.lg.com/us/support/help-library/lg-tv-how-to-use-lg-wireless-sound-sync--20150637961106 If symptom persist, send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
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