“I've run an HDMI from the Xbox Series X into the soundbar and then another to the ARC in the C3. While watching Netflix or gaming the picture and subs periodically cut out - stopping the streaming and backing out to the show title screen. Why is this?”
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Hi, there. Thank you for sharing your experience with your LG Soundbar model SC9S. We understand the frustration of having the picture and audio cut out while using your Xbox Series X and LG C3. This issue might be related to the HDMI connections or settings. Please try using a different HDMI cable or port to ensure a stable connection. Additionally, check that the HDMI-CEC settings are enabled on both the TV and the soundbar. For further assistance, please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to help troubleshoot this issue with you. We appreciate your patience. ^Sam
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