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Page Showing 21-40 of 67 questions
  • QuestionHi, Can i connect LG SC9S to my Hisense TV A6h

    Asked by Suhas.

    • Answer Hello there, Suhas. Thank you for reaching out with your question! We understand your interest in pairing the LG SC9S Soundbar with your TV setup. While the SC9S Soundbar is specially designed to integrate seamlessly with LG OLED TVs, it is also compatible with many non-LG TVs through HDMI ARC/eARC or optical input, as long as the TV supports those connections. Since the Hisense A6H model includes HDMI ARC, you can connect it using a high-speed HDMI cable and select ARC as your audio output setting on the TV. This will allow you to enjoy Dolby Atmos and other advanced audio formats supported by the SC9S. For the best performance and feature compatibility—including WOW Orchestra and TV Sound Mode Share—we recommend pairing it with an LG TV. But rest assured, it will still deliver excellent sound quality with most modern TVs through the standard audio connections. https://www.lg.com/us/soundbars/lg-sc9s-soundbar#pdp_specs For more personalized help, feel free to send us a private message on social media @LGUSSupport. We’re here to help you get the most out of your LG Soundbar. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs the mounting hardware compatible with the LG - 77" Class B4 Series OLED 4K UHD Smart webOS TV (2024)?

    Asked by TM5280.

    • Answer The exclusive LG Synergy Bracket for the SC9S LG Soundbar C for TV with Dolby Atmos® and Synergy Bracket 3.1.3 channel, that can be used as a TV stand or mounted with your LG OLED evo C Series TV on the wall is only compatible with the LG 55”, 65”, and 77” OLED evo C2, C3, and C4 models. IT is incompatible with the 77-inch Class LG OLED B4 4K Smart TV 2024, Model # OLED77B4PUA or any of the LG OLED B4 4K Smart TV series...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionLG - 77" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023). Will the remote included with the C3 work with the LG 3.1.3 Channel SC9S soundbar?

    Asked by Anonymous.

    • Answer The LG Magic Remote, Model # MR23GN that comes with the LG 77-inch Class C3 Series OLED evo 4K UHD Smart webOS 23 w/ ThinQ AI TV, Model # OLED77C3PUA will control the peripherals (Blu-ray/DVD player, home theater, set-top box, etc.) when you setup the Universal remote control rather than using their dedicated remote controls. The WOW Interface that is supported on the TV and on the SC9S LG Soundbar C for TV with Dolby Atmos® and Synergy Bracket 3.1.3 channel also allows you to control them with one remote...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs the SC9S going to work with an LG OLED48C3PUA tv with both HDMI(Arc) and Optical connection?

    Asked by TBMaseC3.

    • Answer Hello there! Thank you for your question. Yes, the LG SC9S Soundbar is fully compatible with your LG OLED48C3PUA TV and can work with both HDMI (eARC) and Optical connections. To set it up, you can connect via HDMI eARC for enhanced audio quality and synchronization. If you prefer, the Optical connection is also supported, allowing you to enjoy great sound. https://www.lg.com/us/tvs/lg-oled48c3pua-oled-4k-tv#pdp_specs We understand your situation and want to make sure you're all set up for the best experience. If you need further assistance or have any questions, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionAre the spk8-s rear speakers compatible with the lg 3.1.3 ch atmos soundbar since the spk8's are discontinued.. Thank you for your help..

    Asked by Xmas.

    • Answer Hello there, Nick. Thanks for reaching out with your question. Yes, the SPK8-S rear speakers are compatible with the LG SC9S 3.1.3 channel Atmos soundbar, even though the SPK8-S is discontinued. The soundbar supports the rear speakers, which can be connected wirelessly to enhance your surround sound experience. Even though the SPK8-S has been discontinued, it’s still compatible with your SC9S soundbar, and if you're able to find them, you can still enjoy immersive sound with the added speakers. https://www.lg.com/us/soundbars/lg-sc9s-soundbar#pdp_specs If you need further assistance with setup or have any other questions, please send us a private message on Social Media @LGUSSupport. We’ll be happy to guide you through the process! We appreciate your question and are here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionThe stand is working on a 83''

    Asked by Bigal.

    • Answer Hello, Bigal The exclusive LG OLED Synergy Bracket for the SC9S LG Soundbar C for TV with Dolby Atmos® and Synergy Bracket 3.1.3 channel, is only compatible with the 55", 65", and 77" OLED evo C2, C3, and C4 models...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan I buy the synergy stand without the soundbar and how much is the cost of the front and back ?

    Asked by sammy.

    • Answer Hello there, Sammy. Thank you for reaching out to us. We understand that you're interested in purchasing the Synergy Stand without the soundbar for the LG SC9S Sound Bar. We recommend checking with Best Buy directly for availability, they might offer the stand separately on their website. For further assistance and to inquire about pricing for the stand or additional components, we suggest contacting Best Buy: Best Buy Support & Customer Service - https://www.bestbuy.com/support For further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to guide you. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs the HDMI cable that is included 2.0 or 2.1 or neither?

    Asked by Bee.

    • Answer Hello there, Bee! Thank you for your question about the SC9S. The HDMI cable included with this model is HDMI 2.0. If you have any more questions or need further assistance, please feel free to send us a private message on social media at @LGUSSupport, and we’d be happy to help. We appreciate your interest in LG! —Avril

      Answered by LG Digital Customer Care

  • QuestionI have an older Oled TV OLED55E6P and was wondering if the mounting bracket will fit the tv

    Asked by Damian72.

    • Answer If you look it up, it actually says models that’ll actually fit It looks it’s compatible with a 55, 65, 77 inch, four model C2, C3, C4,. Pictures attached

      Answered by Gunther

  • QuestionWhen wall mounted, what is the dimension from the bottom of the WOW bracket to the bottom of the TV when pairing with a 65” C3? I’m trying to determine the total height of TV paired with the WOW bracket.

    Asked by OptimisticCynic.

    • Answer Thank you for reaching us regarding LG Soundbar. When wall-mounted, the dimension from the bottom of the WOW bracket to the bottom of a 65” LG C3 TV is 3.9 inches. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-SC9S.DUSALLK. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionI've run an HDMI from the Xbox Series X into the soundbar and then another to the ARC in the C3. While watching Netflix or gaming the picture and subs periodically cut out - stopping the streaming and backing out to the show title screen. Why is this?

    Asked by Anonymous.

    • Answer Hi, there. Thank you for sharing your experience with your LG Soundbar model SC9S. We understand the frustration of having the picture and audio cut out while using your Xbox Series X and LG C3. This issue might be related to the HDMI connections or settings. Please try using a different HDMI cable or port to ensure a stable connection. Additionally, check that the HDMI-CEC settings are enabled on both the TV and the soundbar. For further assistance, please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to help troubleshoot this issue with you. We appreciate your patience. ^Sam

      Answered by LG Digital Customer Care

  • QuestionDoes this unit include HDMI ARC capability?

    Asked by DAVEM.

    • Answer Hello there! Thank you for your question regarding the SC9S. Yes, this unit does include HDMI ARC (Audio Return Channel) capability, allowing you to connect it easily to your TV and enhance your audio experience. If you have any more questions or need assistance, please feel free to reach out to us via private message at @LGUSSupport, and we’d be happy to help! Thank you for choosing LG! —Avril

      Answered by LG Digital Customer Care

  • QuestionWhat are the dimensions of the entire synergy bracket when used as a TV stand with a 77” S90C (front bracket + TV + rear bracket)? I’m trying to understand how much space the entire assembled unit takes up on the top of a media center. Thank you.

    Asked by Pat.

    • Answer Hi there. Thank you for your inquiry. For the LG SC9S soundbar with the synergy bracket used as a TV stand with a 77” S90C, the dimensions you need to consider are as follows: the 77” S90C TV has a width of approximately 67.8 inches (172.2 cm), a height of approximately 38.7 inches (98.3 cm) without the stand, and a depth of approximately 1.2 inches (3.1 cm) without the stand. The rear bracket typically adds a few inches to the depth for the synergy bracket system, resulting in an estimated total depth of around 6 to 8 inches (15.2 to 20.3 cm), depending on the bracket configuration and the space needed behind the TV for cable management and airflow. Therefore, the assembled unit would take up a width of about 67.8 inches (172.2 cm) and a height of about 38.7 inches (98.3 cm), with a depth of approximately 6 to 8 inches (15.2 to 20.3 cm) on top of your media center. For further assistance, please send us a private message on Social Media @LGUSSupport. We are here to help you with any questions or concerns. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI want to place the soundbar in front of the C3 77” on top of a media cabinet. However, it appears the soundbar will block the bottom of the viewing area of the TV. Does the soundbar bracket address this somehow?

    Asked by Patrick.

    • Answer Thank you for your interest in the LG Soundbar. Yes, the LG SC9S soundbar bracket is specifically designed to address the wall mounting of an LG soundbar with an LG OLED C2 or C3 TV. The bracket provides a dedicated solution for this use case. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-SC9S.DUSALLK. ^Cris

      Answered by LG Digital Customer Care

  • QuestionIs this compatible with the G3 series tv?

    Asked by Izzy.

    • Answer Yes

      Answered by CarrieW

  • QuestionHi, can you just buy the bracket for a 77 C3 TV without the speakers?

    Asked by Rich.

    • Answer Hello there, Rich. Thank you for your query. You can definitely purchase the bracket only. The part number for the front bracket is ABA30092701 and the rear is ABA30092801. You can purchase them from these links: https://lgparts.com/products/aba30039201?_pos=1&_sid=6fcf887ee&_ss=r / https://lgparts.com/products/aba30928801?_pos=1&_sid=2b37e5c91&_ss=r ^Jolly

      Answered by LG Digital Customer Care

  • QuestionI have the LG Qned 65 TV, i could not get the sound bar to work properly it would never stay connected through blue tooth, when connected via hdmi port the TV recognized but the soundbar but the sound bar would not play.

    Asked by RegularGuy.

    • Answer Hello there. Thank you for bringing this to our attention. This isn't definitely the experience we want you to have. Here are the key points that may help address the problem: Resetting the soundbar, Troubleshooting the HDMI connection, Checking sound settings, Disabling Quick Start+, or Trying a wired optical connection. Additionally, here is a link that can help with this issue: https://www.lg.com/us/support/help-library/lg-tv-how-to-use-lg-wireless-sound-sync--20150637961106 If symptom persist, send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

      Answered by LG Digital Customer Care

  • Question“What is the total height of TV when using this bracket as a stand With 77in C3?

    Asked by 49er.

    • Answer Thank you for your interest in the LG Soundbar (SC9S) model. The total height of the TV when using a bracket as a stand with the 77-inch LG OLED77C3PUA TV can vary based on the specific bracket and its installation. when wall-mounted, It is recommended that the middle of the screen be at eye level, which is typically around 42-49 inches from the floor for a 77-inch TV. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-SC9S.DUSALLK. ^Cris

      Answered by LG Digital Customer Care

  • Questionwhat is the size and output of the subwoofer?

    Asked by Anonymous.

    • Answer Thank you for your interest in the LG Sound Bar C (SC9S) model. The LG SC9S soundbar comes with a wireless powered subwoofer that houses a front-firing 7" woofer powered by a built-in 220W (RMS) amplifier. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-SC9S.DUSALLK. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWILL THE LG SC9 SYNERGY SOUNDBAR STAND WORK WITH A LG OLED65CXPUA? FROM PHOTOS, IT LOOKS LIKE IT WILL, BUT I CAN'T TELL FOR SURE. tHANK YOU

    Asked by STAND.

    • Answer Thank you for your interest in the LG Sound Bar C (SC9) Perfect Matching for OLED evo C Series TV with IMAX® Enhanced and Dolby Atmos® (SC9S) model. The LG SC9 Synergy Soundbar Stand is designed to work with LG OLED evo C Series TVs, including the 55”, 65”, and 77” OLED evo C2 & C3 models. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-SC9S.DUSALLK. ^Cris

      Answered by LG Digital Customer Care