“Even though this TV supports voice, the remote that was furnished is NOT voice capable. Isn't this false advertizing? Can LG or Besf Buy supply a compatible voice remote free of charge? Otherwise I would may have to return it. Voice remote is a must.”
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Hello there. Thank you for sharing your experience with the 32LR655BPUA. While the TV does support voice commands, it may come with a standard remote that doesn’t have this functionality. A voice-compatible remote, such as the LG Magic Remote, can usually be purchased separately. We recommend reaching out to Best Buy regarding their policies for potential upgrades or replacements. If you'd like further assistance or information on compatible remotes, feel free to send us a private message on social media @LGUSSupport, and we'll be happy to assist. We appreciate your patience and understanding. —Avril
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