“The download for Mac OnScreen control doesn't work. The Update page says the Update feature is not supported for this model from 1st June 2021. Is that the issue or that I'm on a mid-2012 Macbook Pro with MacOS 10 Catalina?”

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• Thank you for your interest in the LG 35WN75CN-B.AUS model. The issue with the OnScreen Control download for your LG 35WN75CN-B.AUS monitor may be related to the model's compatibility or the operating system of your mid-2012 MacBook Pro. The OnScreen Control software may not be supported for your specific monitor model or for macOS 10 Catalina. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-35WN75CN-B.AUS. ^Cris

  Answered by LG Digital Customer Care 2 years ago

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