“I replaced my ice and water filter as it was time. Now the ice taste and smells stale. What causes this problem and how do I fix it?”

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• I hate to hear that your refrigerators water has an unpleasant taste. I can understand how frustrating this may be for you and I would love to help out. Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 5 years ago

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• The only time I have ever had an issue with a filter change it has been due to not flushing it well enough. Specifically, this filter setup requires 2.5gallons of flushing if my memory serves properly. Make sure to do that so as to properly activate the filter.

  Answered by TheScarab76 5 years ago

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