“I cannot figure out how to connect the WiFi , I’ve read every forum and still can’t get it to work. Any advice?”

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• Hello Ericka. The ENERGY STAR® Qualified LG 4.5 Cu. Ft. 14-Cycle Front-Loading Washer with Steam - Black Stainless Steel, Model # WM4370HKA does not have Wi-Fi connectivity. It has NFC Tag On Technology which with the LG SmartThinQ application allows you to communicate with the appliance using your smartphone. The Tag On function can only be used with most smart phones equipped with the NFC (Near Field Communication) function and based on the Android OS (operating system). You can search for the LG SmartThinQ application from the Google Play Store on a smart phone and follow instructions to download and install the application. The location of the smartphone's NFC module may vary depending on the phone, and NFC use may be restricted on some smartphones due to differences in transmission methods...^IFV

  Answered by LG Digital Customer Care 5 years ago

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• You need to have android or IOS for the WiFi to work. An Apple phone will not connect

  Answered by Colo 5 years ago

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