Questions & Answers

Q: QuestionHi about 1 month ago we purchased an Single Unit Front Load LG WashTowerTM with Center ControlTM 4.5 cu.. There was a notice on the website entry for the machine that it was eligible for a $500 rebate.... but I cannot find such a thing anywhere. Thanks

Asked 3 years ago by Dania.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer I’m sorry, that’s the first I am hearing of this. I had bought my tower back in august and nothing was mentioned re a rebate.

  Answered 3 years ago by BarbaraVVerified Purchase

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Q: QuestionWhat is the time of the wash cycles. Ie 60 minutes?

Asked 3 years ago by Greg.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer It depends on the cycle, but for normal cycle estimated is 57minutes.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionHow long is the 220v and what site the cord go

Asked 3 years ago by Ken.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red

• A:Answer Hello, approximately of 6ft long and it is located at the back of the dryer.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionMy door opening in 27.2 inches, is the machine exactly 27 width?

Asked 3 years ago by Mgazik.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Hi, there. Product Width is 27 inches, Product Depth is 30 3/8 inches. Dryer Depth With Door Open- Measurement from the back of the product to its front, with door fully open measures 55 inches. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionThis dryer is for 240 volts (typical for residential use) but our space only supports 208 volts (typical for commercial buildings). Can this dryer work with a 208 volts?

Asked 3 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Hi, We have to follow the electrical requirements for safety purposes. Please check this link for washtower installations https://www.youtube.com/watch?v=C-J4FZj5fVg. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionWhat size pan will accommodate this machine in order to decrease leaks on floor?

Asked 3 years ago by Lo.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Hi, you can use the standard pan but this mght cause noise/vibrations. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: Questiondoes the dryer come ventless?

Asked 3 years ago by grandkidsx6.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Hello, this is 3 way venting Rear, Left, and Right. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionI need a ventless dryer. Is this dryer ventless?

Asked 3 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer No. This model requires a vent.

  Answered 3 years ago by Gunther

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Q: QuestionCan you choose the water level?

Asked 3 years ago by Pip.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Hello, our machine has a sensor that we use to see how much water is needed to finish a cycle.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionIs this a ventless dryer? That's what I was told from a BestBuy agent.

Asked 3 years ago by Vent.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer No, needs a vent.

  Answered 3 years ago by stguillenVerified Purchase

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Q: QuestionIs the dryer ventless?

Asked 3 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer No you still need to vent the dryer. Also keep in mind that the dryer vent is in the middle of the stackable. I ended up measuring the floor model to re position my vent from the floor area to a middle of the wall spot.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow high off the floor does the 240v outlet need to be to plug in the dryer? We have a 240v outlet but it is 21" above the floor for a standard dryer.

Asked 3 years ago by AntiochSJS.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Hi, please check this link https://www.youtube.com/watch?v=1txg3e9mo2M. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the washer door have a lock that keeps it open just enough for mildew prevention between loads? This model had such a feature a few years ago.

Asked 3 years ago by PNWmom.

• A:Answer No. There no ventilation feature in this model.

  Answered 3 years ago by Gunther

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Q: QuestionI need to make sure this product is ventless. because it is going to install at the 50 stories high rise building . No vent . if this product is not right , it will cause the fire. please tell me if this is ventless . thanks

Asked 3 years ago by amy.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Needs venting for dryer. All dryers need a bent.

  Answered 3 years ago by Rhonda

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Q: QuestionIs the 240v dryer power cord included in purchase price?

Asked 3 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Yes, it is.

  Answered 3 years ago by HelenIVerified Purchase

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Q: QuestionSince the power cord for the dryer is sold separately, what is the part number and where can I purchase? BB was not able to provide this information. Thanks!

Asked 3 years ago by CarrieM.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer That is the washer power cord - I need for the DRYER.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIf one of the unit breaks and is taken away, can I stll use the remaining unit?

Asked 3 years ago by MG.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel

• A:Answer Hi, there. If one unit is broken, you can still use one unit. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionHow much water does the washer use per load

Asked 3 years ago by BigCity.

• A:Answer Hi, there. this uses 15.6 gallons of water per load. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionI currently have stacked units. I'd like to know where the vent is on this unit for the dryer to see if I have to move the in wall vent connection for it. Do you have a picture and measurements of the back?

Asked 3 years ago by DryerVent.

• A:Answer The dryer is at the top of the unit. The vent is located in the back, slightly above the middle of the entire unit.

  Answered 3 years ago by Yummy28Verified Purchase

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