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Hi, there! Thank you for sharing your question to us out about the LG Washer (WM3420CW). Here’s a quick step‑by‑step: • Locate your Child Lock button, which is usually on the control panel. It may be labeled differently depending on your washer model—look for a lock icon or a button labeled “Child Lock”, “Control Lock”, or “CL”. • To turn off Child Lock, make sure your machine is powered on and then press and hold the Child Lock button for 3 to 5 seconds until the CL indicator disappears and the controls respond again. For more information, you can refer on this link: https://www.lg.com/us/support/help-library/lg-washer-dryer-how-to-use-the-child-lock-feature--1366662755240DRC. Additionally, you can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-ai-wash-and-coldwash-technology-white/J7G5658YZZ. If you need further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. - Avril
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