“I accidentally put the wrong Amazon prime video account information into the TV and now it says I cannot remove it. can you point me to instructions on how to change the username and password for the stored Amazon prime account in this TV? Thank you”

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• Please reach out to our Support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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• Try going into settings and doing a factory reset. That might allow you to change the account info.

  Answered by Remmy12 4 years ago

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