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Looking at your remote control. Just below the Netflx button. there is a wheel. push the button. On the right side of the screen you will see a red X. Go to the bottom and you will see three dots in a black circle. Push. On the left side of the screen, you will see a General section. Push and go to the bottom and you will see reset the system. To reset your password. Go to the Safety section and scroll down to reset your password.
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