“My lg uhd smart tv 4K when I turn it on the screen comes up please press the okay button on the remote but my remote won't work help please”

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• Only problem I can see is that maybe the batteries in the remote are dead.

  Answered by JayT 7 years ago

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• Sounds like we may need to do some troubleshooting, please shoot us a message on Twitter at @LGUSSupport or on Facebook @LGUSA so we can find out what is going on, or you can give us a call at 1-800-243-0000. ^AC

  Answered by LG Digital Customer Care 7 years ago

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