“How do I return this product? I spent several hours trying to figure out how to get the Spectrum App to work on this TV only to find out it isn't supported. Why would anyone in this area sell a smart tv that doesn't support the local cable app?”
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Hi there! Thank you for sharing your experience with us. We understand your situation regarding the Spectrum app not being supported on the LG 43UT7000PUA. We strive to provide the best possible experience with our TVs, and we truly appreciate your feedback. To initiate a return for the product, we recommend checking the return policy of the retailer where you purchased the unit. In this case, since you purchased it from Best Buy, you can visit their website or contact their customer support to explore your return options. Additionally, if you're looking for an alternative way to access the Spectrum service on your LG TV, you might consider using a streaming device such as Roku or Apple TV, which support the Spectrum app. https://www.bestbuy.com/site/lg-43-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593577.p?skuId=6593577 Please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further and help with any other questions you may have. We appreciate your patience and understanding. —Renzo
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