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I don't know. Mine was left just inside my carport but you can probably leave special instructions
Sorry, there was a problem. Please try again later.Hello there, Maga. Thank you for reaching out to us with your inquiry about the delivery of your 43UT7000PUA 4K Smart TV. We understand you are seeking clarity on the delivery process, especially since you live in an upstairs condo. We want to ensure that your new TV arrives safely and precisely where you need it. As an authorized retailer, Best Buy handles the entire delivery process for this product, and their policies govern who the carrier will be and the exact placement of the unit. We highly recommend contacting Best Buy's customer service or delivery support team directly to confirm the specifics of their "Scheduled Delivery Services" for large items in your area. This will give you the most accurate and up-to-date information regarding: Who will deliver the TV: Whether the carrier will be their internal Geek Squad team or a third-party delivery partner. Delivery to your front door upstairs: While most retailers typically offer delivery to the room of your choice, often including up to a few flights of stairs, confirming this detail directly with them for your condo is the most reliable way to ensure they bring the TV up to your front door. You can also specifically request that they add a note to your order detailing the one flight of stairs to your condo unit's front door. Best Buy's team will be able to review the specifics of your order and location to guarantee a delivery that meets your needs. https://www.bestbuy.com/product/lg-43-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/JJ8VPZH5TF If you have any further questions about the TV's features, such as setting up the Game Optimizer for your consoles, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo
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