“Why does is shake so bad? I just bought the washer and it spins out of control.”
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Hi, Stephy. Thank you for letting us know about the excessive shaking you're experiencing with your new LG Washer (WM6500HBA) model. This unit is a powerful washer, and when it shakes excessively during spin cycles, it’s often due to a few common setup or usage factors. Check for shipping bolts. If the washer was just installed, make sure the shipping bolts at the back have been removed. Level the unit. Use a level tool to ensure the washer is sitting evenly on the floor. Adjust the feet if needed. Balance the load. Avoid washing single heavy items like comforters or mixing heavy and light items. Try redistributing the load and running a spin cycle again. You can find more detailed guidance here: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-vibration-issues-on-an-lg-washing-machine--1400517829363. If you’d like us to take a closer look, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’ll be happy to assist further. ^Juvy
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