Questions & Answers
- Model:
- SJ9
- |
- SKU:
- 5733427
Highly rated by customers for: Sound Quality, Dolby Atmos, Ease of use
Page Showing 101-110 of 110 questions
Q: QuestionCan you adjust the Subwoofer volume?
Asked by andresart.
- A:Answer yes - with the remote you can adjust bass, treble, etc
Answered by Anonymous
Q: QuestionHow does this compare in sound and quality to the Bose Soundtouch 300 system? Thanks
Asked by Bob.
- A:Answer Bose is much better.
Answered by sergy
Q: QuestionDoes the HDMI IN passthorugh the 4k signal at 60hz? I tried on a Roku Ultra and would only show video at 30hz. LG Chat seems to not know the answer.
Asked by Anonymous.
- A:Answer On its product information page on our site, http://www.lg.com/us/home-audio/lg-SJ9-wireless-sound-bar, the key features indicate that the LG 5.1.2 ch High-Resolution Audio Sound Bar with Dolby Atmos, Model # SJP has 4K Passthrough (HDCP 2.2). HDR10 uses “static” metadata and Dolby Vision uses “dynamic” metadata" which is carried in a 4K signal in video content that has been mastered for those HDR standards. You will need HDMI 2.0a and High-Speed HDMI Cables that can carry 4K signals. Some earlier cables do not have the bandwidth to carry a 4K video signal or the ability to transmit HDR data. If you have the wrong cables, the 4K HDR content coming from your video source will not be passed on to your TV screen. If you want 4K resolution with or without HDR, you need High-Speed HDMI cables. Just keep in mind that just because all High-Speed HDMI cables should transmit 4K at 60 fps with HDR, doesn't mean that they all do. Cables wear out so the older a cable is, the more likely it is to have developed a flaw that inhibits 4K HDR performance. Cheaply made cables are more likely to wear out more quickly. If you bought your cables after 2009, they will likely transmit 4K resolution and HDR. If you bought your cables after 2009, they will likely transmit 4K resolution and HDR. If you want to be sure you're getting the best possible performance, buy cables that specify Premium High-Speed HDMI on the packaging. ^CP
Answered by LG Digital Customer Care

Q: QuestionI recently purchased the LG OLED B7A which as far as I'm aware does not support Dolby Atmos decoding. Will adding the SJ9 to the TV enable Atmos if I'm watching an Atmos title from Netflix on the TV?
Asked by Ash.
- A:Answer No, you need a device that outputs the atmos codec. I bought an Xbox one s because it supports atmos has 4K netflix.
Answered by zovin
Q: QuestionDoes a TV have to support Dolby Atmos for Atmos to work?
Asked by Joe.
- A:Answer Yes, if you are running the sound signal directly from the TV to the Sound Bar. If you run the sound signal thru a receiver, then to the Sound Bar, then the Receiver will need to support Atmos. I own the Sound Bar, it's phenomenal with or without the Atmos. Very highly recommended.
Answered by DerTrommler
Q: QuestionI just ordered the LG OLED65C7P which supports Atmos. I was going to buy this soundbar as it supports Atmos and i was told can connect via bluetooth...so no wires. But all the documentation i read seems to say that you need to be connected via HDMI?
Asked by OriginalLG.
- A:Answer HDMI with ARC is the best quality for sound, you can pair your phone with Bluetooth if you want to play your music or using the LG music flow player app.
Answered by Ocadenas
Q: QuestionI just bought the lg55 c7 and this sound bar. I read that hdmi is best. You can sync the bar with the oled lv to be wireless, if I do how is sound compared both to optical and to hdmi? last do you need to buy a special gen of hdmi to work?
Asked by Valeria.
- A:Answer Version 1.4 is when ARC was implemented according to Wikipedia.
Answered by Brad
Q: QuestionAny chance of a firmware update adding DTS-X? I would purchase immediately if it included DTS-X.
Asked by Thomas.
- A:Answer Hi Thomas. We currently do not have any information with regards to any updates that will add support for DTS-X on the LG - 5.1.2-Channel Hi-Res Soundbar System with Wireless Subwoofer and Digital Amplifier - Black, Model # SJ9...^IFV
Answered by LG Digital Customer Care

Q: QuestionMy LG SJ9 sound bar keeps flashing "please wait" and doesn't come on? How can I fix this?
Asked by EddieMartin.
- A:Answer We are sorry to see you are having an issue getting your SJ9 to start up properly. We would be happy to look into the problem you are having. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Answered by LG Digital Customer Care

Q: QuestionCan the LG SJ9 passthrough 4k HDR 60fps? Or is it just a normal 4k passthrough?
Asked by cptallica.
- A:Answer Yes the SJ9 supports 4K HDR passthrough. ^CP
Answered by LG Digital Customer Care

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