“I just purchased a LG 50UN7300PUF 2060P Smart 4k - the remote is working fine but it will not let me turn the TV off”
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Hi Debbie. We sincerely apologize for any inconvenience caused by the issues you are experiencing with the LG Magic Remote that came with your LG 50 inch Class 4K Smart UHD TV with AI ThinQ® (49.5'' Diag), Model # 50UN7300PUF not turning your TV off. Please contact our Support Center at (800) 243-0000 for assistance and see if they can send you a new replacement remote. The TV has a button under the panel where the LG logo is that when pressed in and held for about three seconds will turn the TV off...^IFV
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