“So I just got this tv and only use it with the built in streaming apps. Netflix, Amazon. When I watch a program with HDR I never get a notice that it is using HDR.MY LG OLED indicates when a program is HDR/Dolby vision? Yes I turned on HDR mode”

Asked by edededed 5 years ago

1-2 of 2 Answers

I can verify that when I watch an HDR video on YouTube, I see the HDR logo in the top right of the screen. Cannot be certain it isn't put there by the maker of the video. Mine is new as well.
Answered by Smitty 5 years ago
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We would be happy to see what's going on. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Answered by LG Digital Customer Care 5 years ago
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