“Any clue why the wifi keeps disconnecting? I have to re-enter the password every 2 days & reconnect. It's not my wifi signal-worked fine for a week then started disconnecting often. Not only that, it doesn't save my password - so I retype over & over.”
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Take off the back of the TV and look near the bottom for some crimped/mangled ribbon cable with tape around it. Carefully remove the tape and straighten out the ribbon. Blow out any dust in that area, put the back panel back on, and see what happens. It's an easy job, except it's just a lot of screws to remove.
Sorry, there was a problem. Please try again later.Go to settings look for AI service then turn recommendations off
Sorry, there was a problem. Please try again later.My solution to dropping WiFi and being unable to login; I made no changes to modem (5268AC) or TV (LG 49UH6030), other than WiFi login. I put a Netgear WiFi extender N300 (model EX2700) in my bathroom, about 10 feet & 2 walls from modem and 24 feet & 3 walls from TV. Antennas are horizontal because of outlet. I connected extender via WPS, then connected TV WiFi via extenders SSID which has _EXT in end of SSID. This is the only WiFi I have connected to the extender, the TV has not lost WiFi since and the buffering has improved considerably as well. This was a temporary test that worked so good I'm leaving it alone.
Sorry, there was a problem. Please try again later.Hi Nicole. We regret to read about the issues that you are experiencing with the LG UK6090PUA 4K HDR Smart LED UHD TV - 65'' Class (64.5'' Diag), Model # 65UK6090PUA and sincerely apologize for any inconvenience. Try entering your network SSID information manually instead of selecting it from the generated list. Once this is done, your settings should be saved and the next time you turn your LG TV on, the network should be automatically detected (it may take a couple of minutes). Depending on your software version, you may need to choose “Set Expert” to enter your SSID information. After you enter your network name and password, you may be asked if you want to manually enter your IP Address, Sub Mask, etc. You can select the option for it to automatically detect your IP Address and other information. The LG TV will still save your WiFI settings. After the TV is connected to the internet, turn it off, then back on to see if it will automatically recognize your WiFi network. Give it a couple of minutes to connect and hopefully this solved your problem or try changing the WiFi security on your router setting from (WPA/WPA2) to WEP. Go back to the Smart TV and reconnect to your network with your selected security key...^IFV
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