“I turned on my TV and the volume did not work; but when I added the surround sound speaker, that works fine. Did i miss something in the set-up.”

Asked by Gabe 6 years ago

1-2 of 2 Answers

You have to use arc input on tv and set to hdmi out. I had to use sound input to internal speakers as the tv had pass through problems on my 4K receiver.
Answered by Drjohn 6 years ago
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Please contact LG Customer Support so that we can look into the issue you are having with the TV's speakers and assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Answered by LG Digital Customer Care 6 years ago
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